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Server

Costa Rica, Peninsula Papagayo, Guanacaste · Job Posted April 10, 2026
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Job Description

The Server provides exceptional service by anticipating guest needs and delivering a seamless, personalized dining experience. With a warm and professional demeanor, the Server guides guests through the menu, offers recommendations, and ensures each course is timed and served flawlessly. Collaborating closely with the kitchen and service teams, the Server maintains high standards of hospitality, attentiveness, and efficiency—ensuring every guest feels valued, well cared for, and eager to return.

Job Responsibility

  • Greet guests with warmth and professionalism
  • Assist guests in making menu choices by providing accurate information about food, beverages, and specials
  • Take food and beverage orders from guests
  • Serve food and drinks promptly and in accordance with service standards
  • Ensure proper presentation of dishes and beverages
  • Familiarize guests with the cocktail menu
  • Make recommendations based on guest preferences
  • Suggest additional items such as appetizers, desserts, or special promotions
  • Communicate guest requests accurately to the kitchen and bar staff
  • Ensure that dietary restrictions and allergies are conveyed appropriately
  • Continuously monitor guest satisfaction and address any concerns promptly
  • Check in with guests during their meal
  • Present the bill to guests and process payments accurately
  • Assist in setting up and clearing tables efficiently
  • Ensure that table settings are clean and properly arranged
  • Work closely with other members of the restaurant team

Requirements

  • Previous experience in a server role, preferably in a resort or high-end dining establishment
  • Strong customer service skills and a friendly demeanor
  • Excellent communication and interpersonal abilities
  • Ability to multitask and work efficiently in a fast-paced environment
  • Familiarity with menus, food items, and beverages, including cocktails and coffee drinks
  • Attention to detail and a commitment to delivering exceptional service
  • Basic knowledge of POS systems and cash handling
  • Understanding of food safety and hygiene practices

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