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Serve food courses and alcoholic beverages to guests at JW Marriott Anaheim Resort. Set tables according to type of event and service standards. Answer questions on menu selections and communicate with the kitchen regarding special requests, allergies, and dietary needs. Maintain cleanliness of work areas and ensure guest satisfaction throughout service.
Job Responsibility:
Serve food courses and alcoholic beverages to guests
Set tables according to type of event and service standards
Answer questions on menu selections
Communicate with the kitchen regarding menu questions, product availability, and special requests
Record transaction in MICROS system at time of order
Check in with guests to ensure satisfaction
Maintain cleanliness of work areas, china, glass
Complete closing duties including restocking items
Present physical and accurate check to guest and process payment
Requirements:
High school diploma or G.E.D. equivalent
At least 1 year of related work experience
Ability to stand, sit, or walk for an extended period of time
Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
Ability to move objects weighing in excess of 50 pounds with assistance
Ability to grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination
Ability to move over sloping, uneven, or slippery surfaces
Ability to move up and down stairs and/or service ramps
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
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