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Our Restaurant Server welcomes diners, help them find seats and make sure they are comfortable. They take and deliver orders, suggest dishes, answer questions and provide a satisfactory customer experience. Restaurant Servers must have an in-depth knowledge of the food and drink menu of their establishment, great memorization or note-taking skills are a must. They keep the dining and service stations neat and pleasant to meet client expectations and adhere to health and safety regulations
Job Responsibility:
Serves patrons with food and beverages in a positive and friendly manner
Provides information to help food and beverage selections
Presents ordered choices in a prompt and efficient manner
Maintains dining ambiance with an enthusiastic attitude
Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils
Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies
Helps patrons select food and beverages by suggesting options and popular pairings and answering food preparation questions
Transmits orders to bar and kitchen by recording patrons’ choices and identifying patrons’ special dietary needs and special requests
Keeps kitchen staff informed by noting timing of meal progression
Serves orders by picking up and delivering patrons’ choices from bar and kitchen and delivering accompaniments and condiments
Responds to additional patron requirements by inquiring of needs and observing dining process
Maintains table setting by removing courses as completed, replenishing utensils, refilling water glasses, and being alert to patron spills or other special needs
Obtains revenues by totaling charges, issuing bills, accepting payments, delivering bills and payments to host, and returning change or credit card and signature slip to patrons
The ability to prepares and serves hot and cold drinks
Assembles food and beverage orders, checks them for completeness and accuracy, and packages orders for on-premise for takeout
Delivers food and beverages to guests who are dining in-door or outdoor
Maintains cleanliness of stations, tables, counters and floors
Guest issue resolution
Stocks beverages and supplies as needed
Requirements:
Training provided for the position
1-2 years restaurant experience preferred
Positive attitude is a must
Smiling and pleasant at all times
Strong communication skills with guests and team members
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