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The Server is responsible for providing exceptional food and beverage service to guests, ensuring a welcoming environment and a memorable dining experience. This role involves taking orders, serving food and drinks, maintaining cleanliness, and delivering service in a professional and efficient manner. Vivi is our beachfront restaurant in Saudi Arabia, a Mediterranean sanctuary blending flavours from seaside and countryside, with the freshest seafood and shellfish and a curated selection of dry-aged meats.
Job Responsibility
Greet guests warmly and escort them to their tables if required
Present menus, provide detailed information on menu items, and make recommendations
Take accurate food and beverage orders and input them into the system
Serve food and drinks promptly and according to hotel/restaurant standards
Monitor guest satisfaction and respond promptly to requests or concerns
Handle billing, process payments, and provide accurate change or receipts
Maintain cleanliness and organization of tables, service stations, and dining areas
Collaborate with kitchen and bar teams to ensure timely service
Follow hygiene, safety, and service standards at all times
Assist in setting up and closing the restaurant or service area.
Requirements
Previous experience in a restaurant, hotel, or hospitality setting preferred
Strong communication and interpersonal skills
Excellent customer service and problem-solving abilities
Ability to work in a fast-paced environment and handle multiple tasks
Professional appearance and positive attitude
Basic math skills for billing and transactions
Flexibility to work shifts, weekends, and holidays
Knowledge of food safety and hygiene standards
Candidates must be eligible to work in Saudi Arabia
Arabic speakers and fluency in English are required.