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The Four Seasons Resort Hualalai is looking for a Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Servers have the opportunity to shape our guest experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction.
Job Responsibility:
Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of each item’s, origin, taste, and preparation methods
communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
coordinate food timings
check completed kitchen orders with the guest’s original order
transport items to the guest table in a timely manner to ensure proper food quality
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
prioritize allergies, and be knowledgeable on menu offerings to meet guests’ dietary restrictions and preferences
Be knowledgeable of beverage menu including cocktails, wines by the glass and bottle, beer, and non-alcoholic beverages
aware of different spirits available and prompt guest for preference when ordering cocktails
be familiar with bartender’s specials and ability to modify beverages to guests preferences
Properly and accurately close guest checks
process cash and credit card payments
properly settle voided checks or complimentary meals
Greet guests upon arrival and departure, and engage personally to build relationships with guests and members
Requirements:
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
Two to three years of restaurant, food and beverage, or equivalent experience is required
Successful candidate must possess legal work authorization in United States
Ability to carry and balance a tray
Ability to accurately read food tickets and communicate orders with the kitchen and servers
Weekend & Holiday availability required
What we offer:
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana