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Job Summary The Server is responsible for delivering exceptional dining experiences through attentive, personalized service. This role ensures all guests receive professional, efficient, and memorable service aligned with luxury hospitality standards.
Job Responsibility
Provide warm, genuine, and anticipatory guest service at all times
Execute full steps of service in accordance with property standards
Demonstrate complete knowledge of menus, ingredients, preparation methods, and allergens
Guide guests through menu selections, including food and beverage pairings
Accurately input orders into POS system and ensure timely delivery
Maintain cleanliness and organization of dining areas before, during, and after service
Monitor guest satisfaction and respond promptly to requests or concerns
Collaborate with kitchen and bar teams to ensure seamless service execution
Handle payments and close checks accurately
Requirements
Previous serving experience in a restaurant or hotel environment preferred
Strong knowledge of food, wine, and service etiquette
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment while maintaining composure
Flexible schedule, including nights, weekends, and holidays
What we offer
Time off package including state VT Sick time for all employees, as well as a generous PTO plan plus 10 paid Holidays for full-time status employees
EOS Family Matters Program of 3+ months fully paid parental leave for new parents
Retirement savings option of 401k with employer match of up to 4% for all employees
Complementary $25K in Life insurance and $1K/mo. in long-term disability coverage for full-time employees
Optional additional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
Company-funded Employee Assistance Program for life challenges and mental health resources
Additional Health & Wellness benefits including prescription and gym membership discounts
Competitive wages with ongoing market analysis
Annual performance evaluations with eligible compensation adjustments
EOS Employee/Immediate Family Lodging Rates as low as $59 per night
EOS Friends and Family Lodging Discounts
EOS Dining Discount of 50% Off F&B at EOS Hospitality portfolio locations during travel
Discounted lodging rates from New England Inn & Resort Association partners
Pathways for growth and professional development including structured training and EOS Educational Reimbursement Program
Internal referral bonus programs up to $500 per referral
Incentive opportunities for both hourly and managerial roles
Supportive, open workplace culture with flexible and understanding work-life equality