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Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
Job Responsibility:
Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items
Ensure guest satisfaction at all times
Comply with established service standards, policies, and procedures
Complete all side work and other assigned duties with quality and efficiency
Arrive for work on time and in prescribed uniform to include name badge
Have strong knowledge of menu and wine list
Comply with all established check and cash control procedures and standards
Perform all duties safely
Maintain high level of personal hygiene
Communicate suggestions, problems, and needs to supervisor
Ensure all side work responsibilities are addressed
Respond to all other duties requested by guests and supervisors
Maintain a clean, safe, and organized work place
Be familiar with company policies and procedures to include employee handbook
Assist guests and fellow tam members when needed
Requirements:
High School diploma or equivalent preferred
Experience in a hotel or a related field preferred
Heavy work - exerting up to 50 pounds of force occasionally, and/or 25 pounds of force frequently, or constantly while lifting, carrying, pushing, pulling and otherwise moving and maintaining objects
Ability to convey information and ideas clearly
Must maintain composure under pressure
What we offer:
Paid Vacation *Full Time Status
Paid Sick Leave (24 hours to Part Time / 32 hours to Full Time)