Server

• Serve, clear and re-set tables in a timely manner, while adhering to Fairmont Hotels and Resorts standards
• Assist guest regarding menu items in an informative and helpful way
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Ensure that overall cleanliness and maintenance of our banquet venues exceeds expectation
• Ensure the delivery of excellent service in banquet functions and meeting events
• Set-up and breakdown of functions and meeting events
• Provide any service required by the guests on the banquet floor
• Check service stations for necessary equipment and set up: food, beverages, ice, dishes, and utensils
• replenish as needed
• Adhere to the State of Hawaii food handling safety standards
• Maintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guests
• Focus attention on guest needs, remaining calm and courteous at all times
• Be knowledgeable of the island, our resort and its offerings in order to be our guests’ trusted guide
• Carry out duties in accordance with company policies/procedures to ensure safety and security of guests and colleagues, including reporting suspicious persons and lost and found items
• Promote and enforce health and safety awareness as well as have a complete understanding of the emergency procedures
• Follow hotel and departmental policies, procedures and service standards

• One year of Food & Beverage experience
• Previous experience in luxury hotel environment desirable
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• TB Clearance required
• Food Safety Certification or ServSafe Certification required
• Maui County Liquor Card required
• Must be legally eligible to work in the United States (no sponsorship offered)

Previous experience in luxury hotel environment desirable

• Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like
• Basic life insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees
• 401(k)
• One complimentary duty meal for all employees that work more than 6 hours per shift
• Food & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)
• Wellness Offerings
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities