Server, Marriott Bonvoy

Marriott Bonvoy

Location:
China, Tianjin

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The role involves serving food and beverages, maintaining cleanliness in work areas, and fulfilling The Ritz-Carlton's Gold Standards for exceptional service in a luxury hospitality environment. Tasks include addressing guest needs, ensuring satisfaction, and supporting team goals.

Job Responsibility:

Serve food courses and alcoholic beverages to guests
communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
maintain cleanliness of work areas, china, glass, etc.
complete closing duties
adhere to quality expectations and standards
assist individuals with disabilities
support team to reach common goals
perform other reasonable job duties as requested by Supervisors.

Requirements:

Serve food courses and alcoholic beverages to guests
set tables according to type of event and service standards
answer questions on menu selections
communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability
communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
record transaction in MICROS system at time of order
check in with guests to ensure satisfaction with each food course and/or beverages
maintain cleanliness of work areas, china, glass, etc., throughout the day
complete closing duties
present physical and accurate check to guest and process payment
follow all company and safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
welcome and acknowledge all guests according to company standards
anticipate and address guests’ service needs
assist individuals with disabilities
speak with others using clear and professional language
develop and maintain positive working relationships with others
stand, sit, or walk for an extended period of time or for an entire work shift
move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and objects weighing in excess of 50 pounds with assistance
grasp, turn, and manipulate objects requiring fine motor skills and hand-eye coordination
perform other reasonable job duties as requested by Supervisors.

What we offer:

Equal opportunity employer
creative and compassionate work culture
learning and exemplifying Gold Standards
global team environment
chance to be proud of work.

Additional Information:

Job Posted:
June 27, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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