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Servers are responsible for the dining room table service of the residents and guests. Servers are also responsible for the overall maintenance and appearance of the dining rooms, wait-stations and appropriate kitchen areas.
Job Responsibility:
Promptly and warmly greets guests and residents
Takes and serves food and beverage orders in an efficient manner following established steps of service
Delivers food and beverages promptly and professionally
maintains safe food handling and sanitation standards
Follows up periodically to assist with any additional needs or requests
Demonstrates complete understanding of menu items and ingredients
Advises guests on appropriate combinations of food and drinks when requested
Accommodates reasonable requests and notes preferences
Demonstrates knowledge of specialized diets and allergens
Communicates directly with back-of-the-house team members to ensure that orders are delivered correctly, and special requests are accommodated
Exhibits exceptional communications skills and demonstrates ability to get along well with others
Remains flexible and patient when communicating with guests and team members
Collects tickets and follows proper cash-handling procedures
Promotes a clean, safe and neat environment for guests and residents
Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared
Promptly addresses complaints or issues and relays relevant information or complaints directly to supervisor
Ensures that the dining room is properly set up prior to and after the service period
Keeps dining area clean and neat while meeting established sanitation standards
Works with team members from other departments to perform job duties during special events
Attends pre-meal/line-up meetings
Ensures tables are bussed after each course
Fulfills room service and to-go tickets for residents in correct order
Properly maintains and operates all equipment
Complies with all state and county health codes for food handling
Provides excellent customer service, consistently demonstrating Sun Health vision and values each day
Requirements:
High school diploma is a plus but not required
Previous wait-team member experience preferred
Ability to operate a Point of Service (POS) computer system
What we offer:
401k with immediate vesting and up to 4% employer match
Tuition Reimbursement
Exclusive discounts through The Employee Network
Access to the Employee Association, supporting team members in need