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Denny's is a renowned American table service diner-style restaurant chain known for its round-the-clock breakfast offerings and a diverse menu appealing to a wide customer base. Established with a mission to provide warm, welcoming dining experiences, Denny's has built a reputation as a dependable and friendly community hub where guests can enjoy classic comforts and excellent service. With a commitment to creating a positive environment for both guests and employees, Denny's emphasizes quality customer interactions and operational excellence in every location. The Server role at Denny's is a frontline position responsible for ensuring an exceptional dining experience for every gue... Show More
Job Responsibility:
Greet guests immediately upon arrival and acknowledge them at departure
assist with guest seating using proper rotation and arrival order
take and deliver food and beverage orders in a timely manner
suggestively sell menu items to achieve guest check average targets
accurately enter orders into the point of sale system
prepare beverage orders and some appetizers, salads, and desserts
check orders for completeness and presentation
attend to guests courteously throughout the dining experience
pre-bus, clear, clean, and preset tables promptly
address guest complaints and requests courteously and notify supervisors as needed
demonstrate safe cash handling and accurately complete transactions
maintain cleanliness and organization of the dining room and service area
comply with Denny's brand standards and internal policies
assist other service personnel as needed to provide total guest satisfaction
Requirements:
Must be able to lift and carry supplies and equipment up to 30 lbs
able to raise a tray weighing up to 25 lbs to shoulder height
able to bend, stoop, reach, wipe, lift, and grab
must have sufficient mobility to move and operate in work area
must be able to stand and walk during a 4 to 8 hour shift
must be able to hear well in a loud environment
must meet health regulations pertaining to food handling
must be able to observe and differentiate monetary denominations
must be able to serve all Denny's menu products
must be able to operate point of sale system
must be able to work around potentially hazardous chemicals
Must be able to communicate effectively in English both orally and in writing
possesses excellent guest service skills
basic math skills including addition, subtraction, multiplication, and division
able to work in a team environment
meets Denny's uniform and grooming standards
able to work a flexible schedule including nights, weekends, and holidays
dependable with ability to learn basic tasks and follow instructions
places value on diversity and shows respect for others
able to pass required tests and training for the position