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The Four Seasons Resort Hualalai is looking for a Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our Servers have the opportunity to shape our members and guests experience by providing exceptional knowledge of the Resort and exemplifying the Golden Rule in each interaction. Work authorization required.
Job Responsibility:
Greet and recognize members and guests with name usage in a professional manner
Assist with Club Banquet event set up and break downs
Describe the selection of food & beverage menu items to members and guests
Communicate member and guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system
Coordinate food timings
Check completed kitchen orders with the members or guest’s original order
Transport items to the table in a timely manner to ensure proper food quality
Anticipate members and guests needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
Properly and accurately close guest checks
Process cash and credit card payments
Properly settle voided checks or complimentary meals
Provide accurate information to members and guests in a courteous manner
Fill all reasonable members and guest requests or requirements
Anticipate members and guests needs
Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction
Use the hotel computer systems and phone system effectively
Requirements:
Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card when working in food and beverage
Three to twelve months of restaurant, food and beverage, or equivalent experience is required
Successful candidate must possess legal work authorization in United States
Ability to carry and balance a tray
Ability to accurately read food tickets and communicate orders with the kitchen and servers
What we offer:
An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana