Server - Upscale Latin American Concept Job at The 'Quin House (Back Bay)

Job Description

The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connections, expand lives and create a community of impact. A vibrant, reimagined hospitality venture intended to enrich the lives of those who join, the club is based on the core principles of providing a place in the city that embraces diversity & inclusivity, stimulating experiences in programming, amazing food and beverage, beautiful design, top-notch hospitality and philanthropy. The ideal candidate is an upbeat professional who enjoys providing members with a one-of-a-kind hospitality experience. They enjoy being part of a start-up environment and are committed to be a team player. They have a desire to provide highly personalized services, have a critical eye for detail, and have high expectations and standards.

Job Responsibility

Providing a warm, welcoming greeting to our members and their guests
Ensure that members are served in a timely manner in accordance with The Quin service standards and ensuring high member satisfaction and an exceptional dining experience
Provides leadership and instills a culture and work environment based upon respect, providing opportunities for staff to learn, grows and develops their abilities through training of employees, creating a positive, productive working environment
Understands all policies, procedures, standards, specifications, guidelines for The Quin
Serves alcohol responsibly within State, Local and Store level laws and guidelines
Have a thorough knowledge of menus, ingredients, out of stock items and current specials in all applicable venues
Perform opening and closing duties according to established side work checklist thoroughly and with a sense of urgency
Works in a clean and organized manner keeping bar and service areas maintained and in impeccable condition during shifts
Has working knowledge of the Point of Sale (POS) system and accurately enters all food and beverage orders
Have a complete knowledge of standards of service
Assists other team members as needed, both with and without the direction of management
Maintains positive and effective communication with team members and managers regarding all relevant information, special considerations and/or concerns pertaining to our members
Re-stocks items and supplies as needed and alerts management of shortages
Accurately and promptly prepares and tenders guests’ payments
Prepares all close out paperwork accurately and submit to the manager on duty for verification at the end of each shift
Communicates health and/or safety concerns/violations immediately to the management
Attends all informational meetings
Assume 100% responsibility for the quality of services provided
Fill in where needed to ensure guest service standards and efficient operations
Performs all other related duties as assigned
Assist in the investigation of member complaints regarding food quality and service
Ability to assist in other related food and beverage outlets if and when required
Assume additional tasks assigned to you by your direct supervisor or any manager of The Quin that are reasonable requests

Requirements

Experience in a hotel or restaurant experience preferred
Service oriented style with professional presentations skills
Maintain high standards of personal appearance and grooming
A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team’s work
TIPS certified (can be completed during on boarding process)
Excellent oral and written communication skills
Detail oriented, good prioritization and follow up skills
Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
Open availability and flexibility to work according to the needs of the business
High School Diploma or equivalent

The 'Quin House - All Job Offers

Select Country

Server - Upscale Latin American Concept

Job Description

Job Responsibility

Requirements

Looking for more opportunities?

Server - Upscale Latin American Concept

Spa Concierge

Design Consultant

Support Worker

Support Worker

Support Worker

Legal Secretary

Registered Nurse

Massage Therapist

Our AI answers in your language