Server - Upscale Champagne Lounge Job at The 'Quin House (Boston)

Job Description

The 'Quin House is Boston's newest modern social club, centered around world class hospitality, featuring four unique restaurants, seven bars and lounges, and luxury accommodations. In reflecting The New Boston, we don't just care about what you do, but rather, who you are. This is an opportunity to grow with a dynamic team that is passionate, collaborative, and creative.

Job Responsibility

Providing a warm, welcoming greeting to members and their guests
Ensure that members are served in a timely manner in accordance with The Quin service standards
Provides leadership and instills a culture and work environment based upon respect
Understands all policies, procedures, standards, specifications, guidelines for The Quin
Serves alcohol responsibly within State, Local and Store level laws and guidelines
Have a thorough knowledge of menus, ingredients, out of stock items and current specials
Perform opening and closing duties according to established side work checklist
Works in a clean and organized manner keeping bar and service areas maintained
Has working knowledge of the Point of Sale (POS) system and accurately enters all food and beverage orders
Has a complete knowledge of standards of service
Assists other team members as needed
Maintains positive and effective communication with team members and managers
Re-stocks items and supplies as needed and alerts management of shortages
Accurately and promptly prepares and tenders guests' payments
Prepares all close out paperwork accurately and submit to the manager on duty
Communicates health and/or safety concerns/violations immediately to the management
Attends all informational meetings
Assumes 100% responsibility for the quality of services provided
Fills in where needed to ensure guest service standards and efficient operations
Performs all other related duties as assigned
Assist in the investigation of member complaints regarding food quality and service
Ability to assist in other related food and beverage outlets if and when required
Assume additional tasks assigned by your direct supervisor or any manager

Requirements

Experience in a hotel or restaurant experience preferred
Service oriented style with professional presentations skills
Maintain high standards of personal appearance and grooming
A strong team player who supports their team and embraces ownership, accountability, and responsibility for the team's work
TIPS certified (can be completed during on boarding process)
Excellent oral and written communication skills
Detail oriented, good prioritization and follow up skills
Basic understanding of Health and Safety, Food Hygiene and Employment Legislation
Open availability and flexibility to work according to the needs of the business
High School Diploma or equivalent

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Server - Upscale Champagne Lounge

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