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The Server is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Server position provides an enjoyable, expertly served beverage or dining experience conforming to Four Seasons standards of excellence for quality, professionalism and friendliness. Servers anticipate and service guests needs before being asked and are knowledgeable about all available menu options, beverage lists and daily specials. The position reports to the Assistant In Villa Dining Manager as well as Restaurant Manager.
Job Responsibility
Provide an enjoyable expertly served food and beverage to Four Seasons standards of excellence for quality, professionalism and friendliness
Anticipate and service of guests’ requirement before requests are necessary
Establish and follow up on core standard, sequence of service and service procedure
Offer quick, correct, precise and friendly service that is respectful and accommodating of the guest’s requests or selections and timeliness of service
Coordinate between the telephone service center/cashier/coordinator and kitchen for smooth, coordinated service
Coordinate and execute functions or special receptions In Villa and Residence
Able to handle the minibar operations
Make the guest feel comfortable and at ease in his/her room
Control the cleanliness in the In Villa Dining areas, as well as guest corridors to be in line with PWT standards
Set up orders in trays, hot bag and basket and transport them to guest’s villa or residence
Have sense of urgency and time
Support team In Villa Dining team members in times of crunch with banquet and yacht operations
Requirements
Must have existing work authorization to work in the country of Thailand
Proficient in English communication
Excellent personal presentation and interpersonal skills
Attention to detail, the ability to solve problem and multitask
Working knowledge of the Micros system is essential
Be comfortable to perform basic catering duties on Resort’s Yacht
Able to support team in special dining venues together with In Villa Dining
What we offer
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort