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Hotel Equities is a multi-award-winning hotel development and hospitality management company known for its commitment to excellence in service and operational performance. With a strong portfolio of properties across the United States, Hotel Equities operates hotels under various prestigious brands. The company's focus on providing exceptional guest experiences and fostering a team-driven, values-based culture makes it an employer of choice in the hospitality industry. This position is based at the Holiday Inn & Suites in Monterey Park, CA, a well-regarded establishment that prides itself on delivering warm and knowledgeable service to all its guests. The hotel's restaurant plays a key... Show More
Job Responsibility:
Greet every guest with a smile and positive attitude
prepare and present items, organize and maintain a clean service area, clean tables and area, and follow all health codes
ensure all guests are dealt with in a professional, consistent manner and handle difficult situations diplomatically
take guests' food and drink orders and ensure accurate and timely delivery
assist with setting tables and rearranging tables to accommodate larger parties
provide a safe working environment by ensuring compliance with safety programs, health department requirements, and job safety analysis
maintain and enforce sanitation laws and safety standards in the kitchen and restaurant area
follow all applicable company standard operating procedures
Requirements:
High School diploma or secondary qualification or equivalent
experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards
maintain a neat, clean and well-groomed appearance per company standards
regular attendance in conformance with standards
ability to work varying schedules to meet business needs
attendance at scheduled training sessions and meetings
full compliance with company rules and regulations
ability to work a flexible schedule including nights, weekends and/or holidays
strong communication skills
basic math skills
problem-solving, reasoning, motivating, and training abilities
reading and writing skills for completing paperwork and logging issues