Server/bartender Job at Bear Hills Casino & Travel Resort

Job Description

We are seeking an energetic, personable, and service-oriented Server/Bartender to join our team. In this role, you will be responsible for providing exceptional service to guests at the bar, tables and out on the casino floor. Whether you're crafting signature drinks or delivering a fantastic dining experience, you will play an essential role in ensuring that our patrons have a memorable and enjoyable time.

Job Responsibility

Prepare and serve alcoholic and non-alcoholic beverages, including cocktails, beer, wine, and specialty drinks
Engage with guests at the bar, offering recommendations and taking drink orders
Maintain cleanliness and organization of the bar area, including stocking supplies and managing the bar’s inventory
Check guest IDs to verify legal drinking age and ensure compliance with alcohol service laws
Handle cash and credit transactions accurately, providing change and receipts as needed
Monitor drink consumption and take appropriate action to ensure guest safety and compliance with responsible drinking policies
Greet and welcome guests in a friendly and professional manner
Take food and drink orders accurately and communicate them to the kitchen and bar staff
Serve food and beverages in a timely and courteous manner, ensuring guest satisfaction
Answer questions regarding the menu, making recommendations when necessary, and explaining any daily specials
Ensure tables are properly set and maintained throughout the guest's dining experience
Monitor guest needs and ensure a high level of service is maintained throughout their visit
Prepare bills and handle payment transactions, including cash and credit cards
Collaborate with kitchen and bar staff to ensure a smooth and efficient dining service
Maintain a clean and organized dining area, bar, and service stations
Assist with opening and closing procedures, including cleaning and stocking
Handle customer complaints or concerns with professionalism and escalate issues to management when needed
Work effectively with a team, ensuring smooth coordination between service, kitchen, and bar areas
Adhere to health, safety, and sanitation standards

Requirements

Previous experience as a bartender or server in a high-volume setting is preferred
Knowledge of cocktail recipes and bar tools is a plus
Strong customer service and communication skills
Ability to multitask and remain calm in a fast-paced environment
Ability to stand and walk for extended periods of time
Must be able to work flexible hours, including evenings, weekends, and holidays
Must have a valid ProServe
Must be at least 18 years old
Clear Criminal Record Check required
Ability to lift up to 25 pounds
Quick and accurate hand-eye coordination to mix drinks and serve guests

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Server/bartender

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