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The Server Assistant is responsible for preparing the dining room for service, table maintenance and for delivering all dishes from the kitchen to the appropriate guest in the dining. They will know all of the dishes on the menu and be prepared to answer questions from guests. The Server Assistant is also responsible to prepare and deliver beverages to guests in an efficient and timely manner. They should have the ability to provide the highest standard of service, superior communication and interpersonal skills, exceptions organizational skills and the ability to handle a high-volume environment.
Job Responsibility
Prepare dining room for service
Maintain table cleanliness and steps of service throughout shift
Work closely with servers to contribute to a positive dining experience for guests
Deliver food, beverages and bread to the guests at their table or bar, as needed
Polish glassware and cutlery as directed
Prepare and maintain bread station and coffee station
Open, close and maintain the dining room and beverage station as needed
Be knowledgeable of menu items and cuisine
Greet all guests with enthusiasm and friendliness
Engage the guests to create positive dining experiences
Execute on-going, pre- and post-shift side work
Expedite, as needed
Requirements
At least 2 years of experience in a fine dining environment
General knowledge and interest in food and wine with a desire to learn and grow
Actively practice food safety procedures
Able to take direction and complete tasks
Organizational skills with careful attention to detail
Pleasant demeanor and professional composure
Superior written and oral communication skills
Ability to engage guests successfully and build a relationship
Impeccable grooming as defined by management and dress code
Knowledge of tableside etiquette in an upscale environment
Puncual with a strong sense of urgency and work ethic with the ability to multitask