SEO Manager

• Lead and manage a team of SEO professionals, ensuring high levels of productivity, quality of work, and goal achievement
• Measure and promote team motivation, enthusiasm, and morale through effective communication, recognition of achievements, and fostering a supportive work culture
• Oversee the implementation of SEO strategies, including on-page and off-page optimization, content development, and technical SEO
• Ensure all SEO deliverables meet high-quality standards and are delivered on time
• Conduct regular performance reviews, track key SEO metrics, and provide detailed reports to DAMs
• Identify potential risks and implement effective mitigation strategies
• Maintain effective communication with internal teams, including MoMs, scheduling meetings, and follow-ups
• Participate in monthly client calls/meetings to discuss project performance, activities, and action plans
• Promptly address and resolve client and internal team escalations
• Streamline and oversee critical projects to ensure successful delivery
• Regularly identify and address client website issues to maintain optimal performance
• Review and discuss action plans with the team, providing strategic input and feedback
• Review completed and pending tasks biweekly, ensuring timely completion and taking responsibility for long-pending tasks
• Conduct monthly project performance reviews, guiding the team towards continuous improvement
• Suggest growth plans and strategies to take projects to the next level
• Proofreading, fact-checking, and internal review of all PPTs prepared by SEO Team Leads before the client meeting
• Manage a portfolio of at least 30 client projects simultaneously, ensuring efficient resource allocation and project success
• Rigorously follow up with all internal stakeholders to ensure SEO deliverables are completed within the agreed budget and timelines
• Collaborate with both internal and external stakeholders to ensure deliverables are completed within the agreed budget and timelines
• Take initiative in self-directed learning and development to stay updated with industry trends and best practices
• Proactively contribute innovative ideas for process improvement and solving clients’ business problems
• Actively solicit feedback from Head of Digital Operations (HODO), Digital Operations Manager (DOM), Digital Account Manager(s) (DAMs), Web Development Manager (WDM), Team Lead – Design (TLD), Content Coordinator (CC) and Senior Leadership members to foster a culture of continuous improvement
• Effectively resolve conflicts within the team or with stakeholders, promoting a collaborative and productive work environment
• Monitor and manage team members’ leave schedules to ensure adequate coverage and minimal disruption to project timelines
• Ensure all projects and tasks are completed within the defined scope, maintaining high standards of quality and meeting client expectations
• Ensure all reports, data, and details shared with Digital Account Manager(s) (DAMs) are vetted for accuracy and quality
• Prepare thoroughly for all internal meetings and promptly send out the MoM
• Ensure clients are retained, satisfied, and happy with the services offered
• Willingly undertake any other tasks as assigned by the Head of Digital Operations (HODO) or Digital Operations Manager (DOM) or Senior Management to support overall team objectives

• Minimum of 7+ years of professional experience in SEO or digital marketing roles, with a demonstrated track record of success in managing SEO campaigns and teams
• Excellent written and verbal communication skills, including professional email communication
• Strong ability to prepare and deliver presentations for client updates and performance reviews
• In-depth knowledge of SEO best practices, tools, and techniques, including keyword research, on-page and off-page optimization, link building, and technical SEO to analyze performance metrics and drive data-driven decisions
• Proficiency in using SEO tools such as Google Analytics, Google Search Console, SEMrush, Ahrefs, and Moz to analyze SEO data, identify trends, and make data-driven decisions
• Proven ability to lead and manage a team, providing guidance and support to achieve goals
• Experience in managing team relationships and ensuring satisfaction and retention
• Strong organizational skills and ability to manage multiple projects simultaneously using project management tools such as Zoho Projects or similar platforms
• Innovative thinking and ability to develop solutions for business problems, including process improvements and strategic planning
• Flexibility to adapt to changing client needs and industry trends
• High attention to detail to ensure accuracy in reporting and monitoring project performance
• Understanding of content marketing strategies and ability to review content for SEO compliance
• Expertise in creating and executing effective link-building strategies to improve website authority and rankings
• Ability to set up and monitor SEO performance metrics, including organic traffic, keyword rankings, and conversion rates
• Experience with local SEO strategies and tools, including Google My Business and local citation building
• Dedication to continuous learning and professional development, staying updated with the latest SEO trends and algorithm changes
• Be innovative in providing solutions and process improvements to continuously enhance the effectiveness of digital marketing strategies

Advanced SEO or digital marketing certifications (e.g., Google Analytics Individual Qualification, SEMrush Certification, HubSpot Content Marketing Certification)

• A competitive compensation package along with ample opportunities for career growth
• A supportive work environment encouraging innovation
• Part of a dynamic team that values your skills and contributions