Sensory Technician Job at Perdue Farms (Salisbury)

Job Description

Support product innovation and quality through accurate sensory testing and laboratory excellence. As a Sensory Technician, you will play a key role in executing sensory evaluations that help drive product development, quality assurance, and consumer insights. You will prepare and conduct sensory testing, maintain sensory lab operations and equipment, and ensure testing is performed according to established sensory protocols to deliver reliable results. Working closely with cross-functional teams, you will leverage technology and data management tools to support consumer testing initiatives and sensory research. This role is ideal for a highly organized, detail-oriented professional who thrives in a fast-paced environment, enjoys working with data and technology, and is passionate about delivering accurate insights that influence product success.

Job Responsibility

Support product innovation and quality through accurate sensory testing and laboratory excellence
Execute sensory evaluations that help drive product development, quality assurance, and consumer insights
Prepare and conduct sensory testing
Maintain sensory lab operations and equipment
Ensure testing is performed according to established sensory protocols
Leverage technology and data management tools to support consumer testing initiatives and sensory research
Conduct sensory tests as specified by sensory scientists and/or managers
Enter data into protocol forms and Compusense system
Take pictures of products and testing areas and upload them into the system
Check questionnaires for accuracy
Assist sensory scientists using software and platform programs
Import large data from Microsoft Excel into Compusense
Export data from Compusense into Microsoft Excel and other programs
Prepare daily files using Microsoft Excel, Word, and Compusense system
Prepare for required tests by acquiring products and equipment
Order products and shop for competitive products when needed
Maintain work areas in clean, orderly condition and apply safety standards
Conduct safety checks of building and labs
Prepare and clean lab and testing areas
Assist other teams such as culinary and product development when needed
Track lab inventory and order supplies
Maintain weekly product inventory in refrigerators and freezers
Order supplies for serving products
Cook and prepare products for testing
Provide customer service to Delmarva Sensory customers
Answer phones, respond to emails, and troubleshooting
Maintain high customer satisfaction ratings
Monitor customer service satisfaction ratings
Upload reports to the shared drive and/or Perdue iQ research library
Communicate with scientists and research and development team members
Organize and inventory the sensory lab
Maintain sensory protocols
Adhere to good laboratory practices (GLP) and ServSafe standards
Update and maintain Delmarva Sensory consumer databases
Manage email addresses, consumer profiles, and children accounts
Mail account update flyers
Run activity reports in Compusense and export Excel data
Develop monthly and quarterly PowerPoint reports
Prepare samples using protocols
Document datasheets, preparation protocols, pull dates of commercial products, lab logs, product databases, and shopping lists
Restock supplies and store products properly
Follow up with sensory scientists and product developers
Perform other tasks as assigned

Requirements

High School Diploma/GED equivalent
At least 6 months of work experience
Exceptional written and verbal communication skills
Strong customer service skills
Ability to manage time well in a fast‑paced environment
Strong computer skills and intermediate knowledge of Microsoft Word, Excel, and PowerPoint
Knowledge of common kitchen appliances and cooking
Willingness to taste test protein products such as chicken, turkey, beef, and pork

Nice to have

At least 1 year of experience in the food industry, medical industry, or science lab
Experience working in a food manufacturing lab or manufacturing facility
Experience in sensory testing

What we offer

Medical/Rx
401(k) with employer match after 1 year
Critical illness insurance
Accident insurance
Dental insurance
Vision insurance
Life insurance
Optional group life insurance
Short-term disability protection
Long-term disability protection
Flexible spending accounts
Paid time off
Annual bonus (variable depending on performance)
Overtime may be available

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Sensory Technician

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