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Senior Workplace Manager

United States, Novato 137300.00 - 203180.00 USD / Year · Job Posted February 18, 2026
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Job Description

We are seeking a Senior Workplace Manager to oversee daily operations, facilities, and the overall workplace experience across our Northern California / Pacific Northwest locations. You will lead a diverse portfolio of responsibilities, from vendor management and space planning to incident response and sustainability initiatives. This is a people-first, high-autonomy role focused on delivering exceptional service to studio teams, optimizing the workplace for daily excellence and long-term evolution. Success will depend on both strategic insight and strong execution across multiple projects and work-streams.

Job Responsibility

  • Manage daily operations, facilities, and workplace experience across our Northern California/Pacific Northwest locations
  • Lead a small, high-performing team with a focus on continuous improvement, cross-functional collaboration, and service excellence
  • Act as a tactical leader overseeing a complex operational area with measurable impact on team performance and studio effectiveness
  • Lead and mentor a multidisciplinary team, setting clear goals and expectations while creating a culture of excellence, inclusion, and accountability
  • Provide coaching and performance feedback, manage career development, and identify training opportunities
  • Recommend and implement strategies for employee progression and workforce planning
  • Act as both advisor and mentor, fostering growth through formal training and on-the-job learning
  • Participate in moderate to significant people decisions, such as hiring, performance improvement, and development planning
  • Build strong, trusted relationships with studio leadership, global workplace partners, and other internal teams
  • Influence stakeholders to align on goals, standards, and execution of workplace strategies
  • Contribute input to tactical planning and local implementation of global initiatives
  • Partner with senior leadership to anticipate evolving business needs and translate those into actionable space and service solutions
  • Own all aspects of facility operations including health & safety, maintenance, cleaning, catering, and space management across the assigned portfolio
  • Lead day-to-day tactical execution and elevate recurring or strategic issues for resolution
  • Apply strong decision-making skills to address operational issues, managing escalations with discretion and speed
  • Implement moderate to significant improvements in systems, processes, and service levels across the workplace portfolio
  • Oversee a wide network of service providers and contractors, including vendor selection, performance reviews, budgeting, and contract negotiation
  • Optimize supplier relationships to deliver high-quality, cost-effective solutions that support business outcomes
  • Monitor budgets, control costs, and provide accurate forecasting
  • contribute input into annual planning processes
  • Manage multiple, complex projects (e.g., moves, renovations, workplace refreshes) with minimal supervision
  • Lead cross-departmental initiatives and collaborate with Real Estate, IT, and Studio Ops teams
  • Own and improve documentation and data accuracy in workplace systems (CAFM, IWMS)
  • Serve as site lead for incident response and emergency management
  • Liaise with Health & Safety, Security, and Facilities Compliance to create and test protocols and response plans
  • Drive ESG goals and sustainable workplace practices, including energy usage monitoring and resource efficiency
  • Contribute to the design and enhancement of spaces that blend functionality, technology, and wellness

Requirements

  • 6–8 years of direct experience in workplace/facilities management
  • 2+ years of team leadership
  • Proven record of managing cross-functional teams in complex, fast-paced environments
  • Strong track record in tactical decision-making, operations oversight, and process improvement
  • Prior experience in creative, technical, or high-growth work environments strongly preferred
  • Bachelor’s degree (or equivalent) in Facilities, Hospitality, Real Estate, or a related field
  • Advanced knowledge of workplace management practices, vendor contracts, and H&S compliance
  • Exceptional people leadership and interpersonal skills
  • High degree of autonomy with strong judgment in operational, people, and project decisions
  • Strong problem-solving abilities and analytical thinking
  • Comfortable managing a predetermined budget and offering input into strategic workforce and financial planning

Nice to have

Prior experience in creative, technical, or high-growth work environments

What we offer

  • Medical (HSA & FSA)
  • dental
  • vision
  • 401(k) with company match
  • employee stock purchase plan
  • commuter benefits
  • in-house wellness program
  • broad learning & development opportunities
  • a charitable giving platform with company match
  • Fitness allowance
  • employee discount programs
  • free games & events
  • stocked pantries

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