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Hootsuite Logo Hootsuite · Office Administration

Senior Workplace Experience & Safety Specialist

Luxembourg, Luxembourg Employment contract · Job Posted April 01, 2026
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Job Description

We are looking for a Senior Workplace Experience & Safety Specialist to join our team on a 9 month fixed term contract (maternity leave coverage). In this role, you will drive office logistics, workplace safety, and employee engagement initiatives, helping to support and enhance office operations across our global footprint. You will ensure compliance with health and safety regulations while contributing to a safe, efficient, and engaging work environment. Reporting to the Manager, Workplace Experience, this role is ideal for someone passionate about facilities management, workplace safety, and employee experience in a dynamic, global setting.

Job Responsibility

  • Oversee facilities operations for the Luxembourg office, and support additional office locations as needed, collaborating closely with leadership to ensure seamless workplace management
  • Act as a Workplace Health & Safety representative, ensuring compliance with workplace safety regulations, policies, and best practices across office locations
  • Lead workplace safety initiatives, including enforcing health & safety policies, conducting risk assessments, and maintaining regulatory compliance documentation
  • Develop and implement emergency response protocols, oversee evacuation drills, and coordinate workplace safety training to ensure employee preparedness
  • Build and manage relationships with facilities vendors, suppliers, and contractors, ensuring high-quality service and cost-effective solutions
  • Collaborate with the Workplace Experience Team to seek continuous improvements, develop maintenance plans, coordinate office moves, and schedule repairs as needed to support our operations
  • Manage and resolve facilities-related requests through Zendesk, ensuring timely issue resolution for EMEA offices while providing cross-regional support as needed
  • Track budgets and invoices to ensure cost-effective facilities and event operations
  • Serve as the primary liaison with regulatory bodies, occupational health services, emergency responders, and workplace safety authorities
  • Develop and implement global employee engagement initiatives, ensuring an inclusive experience for both remote and in-office employees
  • Work with Employee Resource Groups (ERGs) to help with any catering and/or in-office help for ERG events
  • Perform other related duties as assigned

Requirements

  • Experience in facilities, workplace experience, and/or project coordination: 5-8 years of related experience
  • Experience with workplace health & safety, risk assessments, or occupational safety compliance is an asset
  • Experience managing global event (in-person and virtual)
  • Completion of or willingness to obtain the required Health & Safety Designated Worker training in Luxembourg within 12 months of hire, as per local regulation
  • Excellent organizational skills
  • Solid understanding of monitoring and tracking budgets
  • Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished
  • Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
  • Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
  • Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
  • Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
  • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs

What we offer

  • Health insurance including medical, dental, vision, life/disability insurances
  • Employee and Family Assistance Program
  • Group RRSP plan with a company match of up to 4% of base salary (Canada)
  • 401k Plan with a company match (up to 4% of base salary) (US)
  • Global Parental Leave: 26 weeks of full and partially paid leave for permanent employees after 12 months
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