Senior Workforce Development Coordinator Job at Robert Half (Minneapolis)

Professional Development Coordinator

As a Professional Development Coordinator, you will empower our employees to rea...

Location

United States , New York

Salary:

70000.00 USD / Year

AlphaSights

Expiration Date

Until further notice

Requirements

0-1 years of experience in professional development, project coordination, client services, HR or equivalent experience in managing complex, logistically intensive operations
Exceptional stakeholder management skills, ability to navigate competing priorities, influence without authority, and build credibility quickly with leaders at all levels
Strong communicator skilled in simplifying and explaining intricate concepts
Embodies a collaborative team and client oriented mindset
Comfortable switching between strategic consulting and hands-on execution
Ability to foster relationships and consult key stakeholders
Exceptional attention to detail with written content including copywriting and proofing
Sees roadblocks as hurdles, and approaches them as opportunities for creative problem solving
Ability to manage multiple priorities and stakeholders simultaneously

Job Responsibility

Serve as the dedicated learning consultant to one of our six business units, building trusted relationships with leaders from Manager to SVP level
Act as a strategic thought partner on workforce development, bringing insights and best practices from across the organization to your BU
Design and create custom learning content including slide decks, workshops, multi-stage training programs, assessments, on-the-desk modules, and roundtables
Handle the logistics that make training happen including scheduling sessions, coordinating with SVPs and Workplace Experience teams, and reducing the activation energy required to launch development initiatives for our Client Service Team
Update and refresh existing BU learning materials to ensure alignment with current business priorities
Proactively identify skill gaps and development opportunities within your business unit
Coordinate seamless execution training initiatives for groups of up to 300 attendees during our signature New Joiner Academy and Manager Bootcamp trainings
Facilitate off-cycle new hire onboarding for smaller cohorts between NJA sessions
Collaborate with presenters and trainers to schedule, launch, and track onboarding material and logistics
Support in the administration of our Learning Management System

What we offer

Structured career path and fast paced learning environment
401(k) match – 4% of your total compensation matched dollar-for-dollar and immediate vesting
Prime midtown office with state-of-the-art amenities
Comprehensive private health insurance coverage and dental insurance
Option to WFH Friday when no trainings are running
17 vacation days, in addition to 10 public holidays, and business closure during winter holiday week
Competitive medical, dental, and vision insurance
In office lunch delivery program with local restaurants and partial subsidy

Fulltime

Senior Workforce Planning Specialist

Location

Italy , Sesto Fiorentino, Firenze

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Being able to understand and embrace the IKEA people promise and people planning principles
Good knowledge of the workforce process and how can be executed in the unit
Good knowledge of how to implement plans, according to set budgets, business plan priorities and goals
Good knowledge of paid and worked hours dimensioning at unit level
Good knowledge of determining the existing staffing structure and proposing an ideal to-be contract structure
Good knowledge of unit business drivers and tasks and how they align to meeting and improving the customer experience
Good knowledge about the rights and obligations of workers and employers
Good knowledge of scheduling and time keeping software used in the unit
Good knowledge of legal people planning requirements, IKEA employment standards and adherence
Good ability to communicate clearly and effectively to different stakeholders and lead them to the organizational goals

Job Responsibility

Ensure adherence to IKEA employment standards, local legislation, and union requirements that relate to People Planning
Lead the partnership with department managers to co-create and post schedules on a timely basis, while aligning with the unit’s hours forecast
Apply available tools and relevant data analysis, including staffing structure and employees availability analysis, to secure and improve the people planning process in the unit in coordination with unit HR Team
Collaborate with Recruiting team and HR Manager to ensure vacancies are reviewed against defined headcount
Support the development and implementation of the digital people planning solutions.

What we offer

Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities, etc)
Wellbeing Offering, including an Employee Assistance Program (EAP) that provides you with immediate and confidential support for any concerns related to your daily life
Healthy and affordable food: you will have access to a corporate canteen and will be able to enjoy a complete meal for just over 1€
Employee discount: 15% on the purchase of IKEA products for personal use
IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
Corporate discounts: you’ll have access to portal dedicated to our co-workers to enjoy discounts for different activities such as travel, leisure, technology and more
Bonuses: we believe that everyone's contribution is needed to achieve (and exceed!) our goals. Every year all the co-workers can be rewarded for how we develop our business together.

Fulltime

Senior Manager, Workforce Management

The Senior Manager, Workforce Planning leads workforce planning, scheduling, rea...

Location

United States , Tempe

Salary:

113900.00 - 189900.00 USD / Year

W. W. Grainger

Expiration Date

Until further notice

Requirements

Bachelor's Degree required
7+ years in service center, contact center, workforce management, operations planning, business intelligence, or related operational analytics environments required
3+ years using workforce management tools, telephony systems, automated call distribution technologies, and related reporting or analytics platforms required
Knowledge of workforce management principles, including forecasting, capacity planning, scheduling, real-time resource management, interval-level service drivers, staffing models, and service level performance management
Experience using workforce management, telephony, and automated call distribution tools such as Aspect, Blue Pumpkin, IEX, Avaya, Cisco, or comparable systems to support contact center planning, reporting, and operational decision-making
Experience developing workforce analytics, performance reports, operational metrics, and root-cause insights that identify improvement opportunities and support leadership decisions in a contact center or service center environment
Knowledge of multi-site contact center operations, system interdependencies, technology roadmaps, contingency planning, budget inputs, and continuous improvement practices that support scalable and resilient workforce operations

Job Responsibility

Lead and develop the Workforce Management team by setting objectives, coaching performance, identifying training needs, and building team capability across workforce planning, scheduling, and real-time resource management
Establish standardized workforce management practices, policies, procedures, metrics, and governance to improve resource utilization, service level performance, operational consistency, and accountability across the Contact Center network
Develop staffing models, forecasts, schedules, and capacity plans that balance customer demand, labor availability, productivity, service level goals, staffing flexibility, and cost-to-serve objectives
Direct real-time resource management by monitoring service level performance, identifying variance drivers, coordinating operational adjustments, and supporting timely decisions that improve customer experience and efficiency
Provide reporting, analytics, and performance insights to Contact Center leadership by translating workforce, telephony, productivity, and operational data into clear recommendations for business decisions
Evaluate workforce management tools, telephony platforms, automated call distribution technologies, and related systems to support a technology roadmap that improves capability, efficiency, data quality, and scalability
Partner with senior leadership and Contact Center stakeholders to make workforce and service challenges visible, recommend solutions, manage budget planning inputs, and balance service performance, cost, staffing flexibility, and business priorities
Lead continuous improvement, contingency planning, and disaster recovery efforts to strengthen operational resilience, standardize scalable process improvements, and support Contact Center strategy

What we offer

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing
18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year
6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required
Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools
Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents

Fulltime

Senior Community Development Specialist I - Infrastructure

Under direction of the Infrastructure Division's Director of Workforce and Econo...

Location

United States , San Francisco

Salary:

116402.00 - 141466.00 USD / Year

City and County of San Francisco

Expiration Date

Until further notice

Requirements

Possession of a baccalaureate degree from an accredited college or university AND three (3) years of administrative/professional experience in community development, housing development, workforce development, finance, education, social work, children/youth work, or criminal justice
OR Possession of a baccalaureate degree from an accredited college or university with a major in one of the following fields: public or business administration, urban planning, government, social work, education, finance or criminal justice AND two (2) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, criminal justice
OR Possession of a Master's degree from an accredited college or university in public policy, planning, social work, public administration, finance, education, criminal justice, or business administration
AND one (1) year of administrative/professional experience in community development, housing and /or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice
OR Possession of a Juris Doctor degree from an accredited college or university AND one (1) year of administrative/professional experience in community development, housing and/or housing development, workforce development, finance, education, social work, children/youth work, or criminal justice.

Job Responsibility

Coordinates the administration and implementation of Project Pull, including recruitment of mentors and mentees, yearly program offerings, placement of mentees, and coordination with City staff
Develops effective program design and operating procedures
provides directions to implementing agencies
Prepares, reviews, administers, and manages contracts for program delivery and funding
Coordinates the monitoring activities for adherence to program objectives
directs the establishment of methods for project analysis and preparation of yearly program reports
Makes recommendations on program modification and adjustments to assure outcomes and responsiveness of programs to community needs
reviews, presents, and discusses program operational or policy problems with senior and administrative staff
Reviews and recommends program improvements and plans
meets with agencies, project managers and contractors to outline program requirements and procedures and resolve problems

Fulltime

Analyst Senior, Strategy & Business Development

At Bombardier, we design, build and maintain the world’s peak-performing aircraf...

Location

Canada , Dorval

Salary:

Not provided

Bombardier

Expiration Date

Until further notice

Requirements

post-secondary degree in business administration, management, or a related field
minimum of five (5) years of experience in coordination, operations, or analytical support role within a complex environment
strong proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook)
fluent in both French and English, written and spoken
recognized for strong organizational, prioritization, and problem-solving skills
sound judgment and attention to detail in managing multiple competing priorities
proactive, solutions-oriented approach
handle sensitive information with a high level of professionalism and discretion
thrive in a fast-paced, collaborative environment and build strong working relationships across teams

Job Responsibility

Coordinate and optimize travel logistics for team members and leadership, ensuring alignment with business priorities
Manage and analyze expense submissions, ensuring accuracy, compliance, and timely processing
identify trends or discrepancies as needed
Create, track, and monitor purchase requisitions, provide status updates and ensure timely completion
Support onboarding processes by coordinating logistics, preparing materials, and ensuring a seamless new hire experience
Contribute to workforce administration by monitoring timecard submissions and supporting reporting and compliance activities
Coordinate team events, meetings, and catering logistics to support operational effectiveness
Manage and track IT service requests for new hires and team members, ensuring timely resolution and escalation when required
Monitor office and IT supply usage, analyze needs, and coordinate replenishment to maintain operational continuity
Support meeting and workspace coordination, including conference room planning and logistics

What we offer

Insurance plans (Dental, medical, life insurance, disability, and more)
Retirement savings plan
Employee Assistance Program
Tele Health Program

Fulltime

Senior Learning And Development Partner

The Senior Learning and Development Partner is an advanced subject matter expert...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced understanding of adult learning theories, instructional design methodologies, and training best practices
Advanced understanding of the organization's goals, objectives, and how learning and development initiatives align with overall business strategies
Excellent ability to stay updated with the latest trends, technologies, and innovations in learning and development
Excellent ability to analyze training data to measure the effectiveness of programs and make data-driven decisions
Advanced understanding of budgeting and resource allocation for learning and development initiatives
Excellent ability to develop and execute a strategic learning and development plan that aligns with the organization's objectives
Advanced interpersonal and communication skills to collaborate effectively with senior leadership/management and employees
Advanced ability to design and deliver engaging and impactful training programs
Ability to guide the organization through change by effectively communicating the value of learning initiatives
Ability to negotiate resources, gain buy-in from stakeholders, and influence decision-making

Job Responsibility

Contributes to the development of a holistic learning and development strategy aligned with the organization's business goals and long-term vision
Collaborates closely with executive leadership, department heads, and HR to understand business needs and align learning initiatives
Conducts thorough needs assessments to identify skill gaps, learning requirements, and performance improvement opportunities
Consults on the design and development of training curricula, programs, and resources that cater to various levels and functions
Develops and implements metrics to evaluate the effectiveness of learning programs, continuously improving learning outcomes
Consults on innovative learning technologies and tools to enhance training delivery and engagement
Consults on the use data analytics to derive insights, measure the impact of training, and make informed decisions
Manages the learning and development budget, ensuring optimal allocation of resources for maximum impact
Collaborates with cross-functional teams, communicate learning plans, progress, and outcomes to stakeholders
Accountable for incorporating diversity, equity, and inclusion principles into learning strategies and programs

Fulltime

Senior ER Advisor, Workforce Change

We’re recruiting for a Senior ER Advisor (Workforce Change) to join us. This is...

Location

United Kingdom , Hove

Salary:

Not provided

LegalAndGeneral

Expiration Date

Until further notice

Requirements

CIPD Level 3 or 5 qualification, or equivalent demonstrable experience
Strong knowledge of employment law, HR policies and procedures
Proven ability to build effective relationships with stakeholders and colleagues
Clear understanding of organisational context and HR challenges
Excellent organisational skills and attention to detail
Confident communicator with the ability to explain complex HR processes clearly
Experience working in a unionised environment and managing workforce change
Ability to work independently and manage a varied, complex workload

Job Responsibility

Supporting the delivery of people-related change programmes including redundancy, restructure, TUPE and settlement agreements
Coordinating collective consultation processes, including scheduling meetings, note taking and submitting statutory documentation
Collaborating with ER Consultants to ensure change programmes meet legal, policy and best practice standards
Maintaining and evolving ER templates, toolkits and playbooks to support consistent and compliant delivery
Partnering with colleagues across ER, HR and the business to enhance the employee experience
Monitoring employment legislation and ensuring organisational readiness and compliance
Designing and delivering coaching and training to build ER capability across HR and divisional teams
Contributing to HR policy development with a focus on fair treatment and positive customer outcomes

What we offer

The opportunity to participate in our annual, performance -related bonus plan and valuable share schemes
Generous pension contribution
Life assurance
Healthcare Plan (permanent employees only)
At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There’s also the option to buy and sell holiday
Competitive family leave
Participate in our electric car scheme, which offers employees the option to hire a brand-new electric car through tax efficient salary sacrifice (permanent employees only)
There are the many discounts we offer – both for our own products and at a range of high street stores and online
In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Fulltime

Senior Executive, Clinical Business Development

Adtalem Global Education (ATGE) is on a bold mission to advance healthcare educa...

Location

United States , Chicago

Salary:

100172.00 - 181034.75 USD / Year

Adtalem Global Education

Expiration Date

Until further notice

Requirements

Bachelor’s degree and master’s degree required
10+ years of demonstrated success in business sales and business development, including increasing revenue responsibility with large, national strategic partners and customers
Experience developing and expanding highly impactful C‑level and senior executive relationships
Experience as a provider within hospital systems giving you a grounded understanding of clinical operation
Exceptional communication and presentation skills, with strong executive presence and credibility
Expert relationship‑building skills at the C‑suite level
Ability to build trust quickly and motivate others through impactful leadership, including informal leadership roles
Demonstrated success in matrixed organizations, with a focus on collaboration and teamwork
Highly motivated, self‑driven, and results‑oriented approach
Strong strategic thinking and business acumen, with the ability to innovate and adapt

Job Responsibility

Grow high‑value national partnerships across healthcare, education, and government sectors—driving significant organizational expansion
Build and deepen executive‑level relationships at headquarters and field levels with key C‑suite stakeholders (CNO, CMO, CHRO, etc.)
Identify and activate strategic opportunities that elevate partner employee education, workforce development, and talent pipelines
Serve as the voice of the partner, uncovering new product and solution needs and sharing insights across ATGE teams
Stay ahead of industry trends, maintaining strong knowledge of ATGE solutions as well as competitor, customer, healthcare, and education dynamics
Lead high‑impact business development presentations and facilitate regular partnership reviews with senior internal and external leaders
Collaborate across ATGE functions—including marketing, product, and workforce solutions—to deliver seamless partnership execution
Coordinate closely with ATGE workforce solution consultants to support local initiatives, events, and on‑the‑ground engagement
Represent ATGE at national and regional conferences or trade shows to strengthen visibility and drive new conversations
Own revenue growth across assigned national partners at all organizational levels, ensuring strong year‑over‑year expansion

What we offer

Health, dental, vision, life and disability insurance
401k Retirement Program + 6% employer match
Participation in Adtalem’s Flexible Time Off (FTO) Policy
12 Paid Holidays
Eligible to participate in an annual incentive program

Fulltime

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Senior Workforce Development Coordinator

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