Senior Workforce Analytics Analyst Job at Geico (Richardson)

Senior Data Scientist - Workforce Analytics

As a Senior Data Scientist on our Team, you will partner closely with key busine...

Location

United States , San Francisco

Salary:

145300.00 - 233400.00 USD / Year

Atlassian

Expiration Date

Until further notice

Requirements

5+ years of experience working with data
BS degree in Statistics, Mathematics, Economics, Computer Science or other quantitative field
experience in building business impacting analytic solutions
experience using data to influence operational teams
track record of successfully driving analytic initiatives
ability to bridge the gap between business problem and data
strong communication skills (non-technical) and core tech skills
ability to learn new things quickly
ability to take an ambiguous assignment and move rapidly to deliver iterative value
ability to mentor / grow less experienced analysts

Job Responsibility

Work with a strong group of data scientists to advance core data artifacts
develop strong collaborative partnerships with business and operations leaders
provide technical expertise in data visualization, deep business acumen, stakeholder engagement and operational insights via analysis
work with a cross functional team to drive improvement and efficiency
use compelling data, deep business acumen and exceptional communication to drive business strategy and execution
address business challenges, performance bottlenecks and growth opportunities with analytic solutions
propose rapid experiments or A/B tests to assess the effect of new strategies or initiatives
play the role of analytic visualization expert in cross functional teams

What we offer

health coverage
paid volunteer days
wellness resources

Fulltime

Senior Data Analyst - People Analytics

We're seeking a Senior Data Analyst to play a critical founding role in establis...

Location

United States

Salary:

Not provided

Victaulic

Expiration Date

Until further notice

Requirements

5+ years of experience in data analysis, preferably in HR/people analytics
Experience with Workday data (leveraging existing reports, understanding data structure), but not necessarily building operational reports
Advanced proficiency in SQL for complex data querying and manipulation
Strong expertise with data visualization and presentation tools (Tableau, Power BI, PowerPoint, or similar)
Experience with statistical analysis tools (R, Python, or similar) for advanced analytics
Proven data wrangling and data quality assessment capabilities
Strong presentation design and executive communication skills
Proven ability to identify and resolve data quality issues
Experience with statistical analysis, trend analysis, and predictive modeling
Strong business acumen with understanding of HR processes and metrics

Job Responsibility

Perform complex data analysis to identify trends, patterns, and insights related to workforce planning, employee engagement, retention, performance, and diversity & inclusion
Conduct statistical analysis and predictive modeling to support strategic people decisions
Translate complex data findings into clear, actionable recommendations for stakeholders
Develop sophisticated analytics that go beyond standard operational reporting
Create compelling executive presentations that communicate people data insights to senior leadership
Design executive dashboards and summary reports for C-suite and board-level audiences
Develop narrative frameworks that connect data insights to business strategy and outcomes
Present findings directly to executives and facilitate data-driven decision-making sessions
Partner with our Workday report writer to access and utilize HR system data for advanced analytics
Identify and resolve data quality issues, implementing processes to maintain data integrity across analytical workflows

Workforce Management Analyst

The Workforce Management Analyst supports store operations by ensuring the right...

Location

United States , Duluth

Salary:

Not provided

Americas Best Contacts and Eyeglasses

Expiration Date

Until further notice

Requirements

4-6 years of experience with workforce planning in retail or multi-unit operations (required)
Four-year college degree or equivalent experience (Required)
Strong knowledge of labor laws, compliance, and retail staffing practices (Required)
Proficiency with WFM systems (e.g., Kronos/UKG) (Required)
Analytical and communication skills to translate data into actionable recommendations (Required)
Ability to work in a fast-paced, cross-functional environment (Required)

Job Responsibility

Analyze workforce metrics such as sales-per-labor-hour, scheduling accuracy, and labor performance
Monitor labor utilization and communication adjustments needed to support sales goals and operational standards
Support weekly forecasting and determine opportunities to align labor demand across stores
Monitor intraweek performance and adherence to schedules and budgets
Identify and respond to staffing opportunities across all stores
Provide real-time updates and recommendations to field leadership
Generate daily, weekly, and monthly reporting at the fleet/region and district level
Analyze workforce metrics such as sales-per-labor-hour, scheduling accuracy, and payroll performance
Provide reporting and insights to senior leadership on workforce efficiency and productivity, identify trends, and recommend process improvements
Maintain and optimize the Workforce Management (WFM) system

What we offer

competitive compensation
health and dental insurance
401k retirement savings with company match
flex spending account
paid personal time off
paid company holidays
parental leave
employee eyewear discount
training programs
access to educational courses

Fulltime

FLEX Senior Analyst - Software Asset Management

This role will provide Software Asset Management “SAM” support to the Global Tec...

Location

United States , Bethesda

Salary:

33.94 - 55.77 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Minimum of 3 years relevant work experience including complex data analysis and financial modeling or equivalent work experience
Previous Service Now Software Asset Management experience preferred
Knowledge of Bigfix, Maark & WorkspaceOne or other discovery tools
Knowledge of ServiceNow and Flexera or other asset management tools
Strong excel spreadsheet skills, word processing, and presentation software skills
Ability to organize and interpret complex, detailed asset management information and present analytical results in manner appropriate for senior management decision-making (both orally and in writing, in memos or presentation format)
Capable of extracting, interpreting, and manipulating database table structures
Ability to manage multiple projects, and work both independently and as part of a team
Excellent interpersonal skills
able to maintain effective relationships with internal and external customers

Job Responsibility

Proactively monitors, enforces, and updates the workforce technology hardware and software standards to meet business requirements and evolving needs
Maintains asset information in the asset management tool, including product models, discovery models, product contracts and software entitlements defined within the scope of their area
Tracks, monitors, and analyzes asset data for utilization, deployment, and reconciliation to drive compliance and cost savings
Supports analytical activities related to workforce technology sourcing and renewals, including developing moderately complex financial models to help leadership make informed business decisions
Applies data management best practices to cleanse, process, document, validate and report asset management data
Responsible for developing and distributing regular reports in Excel and PowerPoint to Global Technology Procurement leadership
Leverages data to identify and surface opportunities to reduce costs, reduce risks, and/or improve operational efficiencies
Assists with presentation development for executive audiences
Establishes and maintains effective relationships with internal stakeholders and vendors
Enables self-service for employees procuring workforce technology assets through Marriott’s established procurement process

What we offer

coverage for medical, dental, vision
health care flexible spending account
dependent care flexible spending account
life insurance
disability insurance
accident insurance
adoption expense reimbursements
paid parental leave
401(k) plan
stock purchase plan

Fulltime

Senior Financial Analyst

FloQast is seeking a talented finance professional for a unique opportunity supp...

Location

United States , San Jose

Salary:

96000.00 - 144000.00 USD / Year

FloQast

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in accounting or Finance
4+ years of experience in Financial Analysis and Accounting
Experience in financial modeling and forecasting, with exposure to SaaS sales and marketing metrics (e.g., LTV, CAC)
Strong accuracy and attention to detail in fast-paced, multitasking environments
Proven ability to meet tight deadlines with excellent organizational skills
Strong cross-functional collaboration across all levels of management
Advanced Excel and PowerPoint skills
confident presenting to leadership
3+ years of experience with ERP & Financial Planning systems (e.g., NetSuite, Anaplan, Adaptive, Pigment)
Used tools like ChatGPT, Gemini, or Excel AI to enhance productivity and speed up routine tasks

Job Responsibility

Business Partnering: Collaborate with Go-To-Market teams (Sales, Marketing, Partnerships, CS, RevOps, et al.) to provide budgeting support and financial insights
Financial Modeling: Assist in building ad-hoc financial models for scenario planning and analysis
Business Analysis: Maintain dashboards and track key metrics to help inform business decisions
Annual Planning: Support the annual planning and budgeting process, including data gathering, analysis, and coordination across departments
Financial Reporting: Support the preparation of monthly, quarterly, and annual financial performance reports
Revenue Forecasting: Support our bookings and GAAP revenue forecast processes
Pricing: Provide analytical support for the pricing function by modeling and reporting on key metrics and discounting trends, and collaborate across teams to identify and evaluate pricing opportunities
Capacity Planning: Maintain analysis on workforce capacity in partnership with designated business partners
Executive Presentations: Create presentations that distill complex financial data into clear, concise charts and tables for senior leadership

What we offer

Medical
Dental
Vision
Family Forming benefits
Life & Disability Insurance
Unlimited Vacation
participation in our Employee Stock Program

Fulltime

New

Senior Workforce Management Analyst

We are seeking a highly skilled Senior Workforce Management (WFM) Analyst to own...

Location

United States , Virtual

Salary:

70000.00 - 78000.00 USD / Year

ATI Physical Therapy

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Mathematics, Statistics, Data Analytics, or a related field — or equivalent work experience
4+ years of workforce management experience in a high-volume contact center environment
Demonstrated proficiency in SQL and data visualization/reporting tools
Hands-on experience with NICE inContact / CXone, RingCentral, or other major contact center platforms
Deep understanding of Erlang-C modeling, interval-based forecasting, shrinkage planning, and occupancy optimization
Advanced proficiency with Excel, SQL, and BI tools (Power BI, Tableau, Looker)
Strong grasp of contact center KPIs and their operational drivers
Excellent analytical and problem-solving skills with the ability to simplify complex data for diverse audiences
Exceptional communication and presentation skills — able to influence stakeholders across all levels
Highly organized, detail-oriented, and capable of managing multiple priorities independently

Job Responsibility

Analyze and interpret contact center KPIs (Service Level, ASA, Abandonment, Occupancy, Shrinkage, etc.) and deliver executive-level reporting
Partner with process innovation team to develop self-service reporting dashboards in SQL and BI tools (Power BI, Tableau, Looker, etc.)
Build, maintain, and refine short- and long-term forecasts for contact volumes, handle times, and staffing requirements across multiple sites or business lines
Leverage advanced analytics and machine learning (ML/NLP) techniques to improve forecasting accuracy and workforce optimization
Conduct capacity planning and scenario modeling to inform hiring, scheduling, and performance improvement strategies
Write and optimize SQL queries to extract, transform, and analyze large data sets for actionable insight
Support scheduling and intraday management strategies in collaboration with WFM scheduling and real-time teams as needed
Serve as a subject matter expert (SME) in workforce management and telephony reporting integrations (NICE CXone, DialPad, RingCentral, ServiceNow, etc.)
Lead and contribute to process improvement initiatives focused on efficiency, automation, and agent engagement

Fulltime

Workforce Management Analyst

Location

United States , Chesapeake

Salary:

30.00 - 36.00 USD / Hour

Apex Systems

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Business Administration, Data Analytics, Finance or similar field
3-5 years’ experience in an analyst role/capacity
Report development and instructional design experience
Highly self-motivated and directed, able to exercise independent decision making and taking action
Excellent analytical and creative problem-solving skills with keen attention to detail
Excellent listening and interpersonal skills
excellent written and oral communication skills are required
Candidate must be deadline driven with demonstrated project management and organization skills
Advanced MS Excel, MS Office suite
Modern BI tool experience (MicroStrategy, SAP Business Objects, Tableau, etc…)

Job Responsibility

Compile, analyze and provide detailed and summary reports for leadership to help leverage store related payroll expenses
Implement new payroll dashboards and reports as needed
Responsible for generating and distributing key payroll reports on a weekly and monthly basis
Responsible for process review, simplification and documentation, as well as, project management and implementation related to Store Payroll, Compass Time Keeping & Labor Scheduling, Wage Management, Staffing and Scheduling, Punch Guarding and all other store labor related systems and data
Monitor wage and hour compliance
Review minimum wage changes and other merit increases, pay ranges, staffing mix and other payroll impacting drivers
Prepare communications and training material to share with various levels in the Company from Stores to Senior Leadership and work with Store Ops Communications Team to assign tasks, communicate information and train as needed
Work directly with IT to troubleshoot data inconsistencies, errors and other technical issues
Responsible for solution design, development, testing and implementation of enhancements related to systems and processes
Support overall Store Simplification and other Systems Integration

What we offer

medical
dental
vision
life
disability
other insurance plans
ESPP (employee stock purchase program)
401K program with company match after 12 months
HSA (Health Savings Account on the HDHP plan)
SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions

Fulltime

Senior Analyst, Care Support Workforce Optimization

Reporting to the Director of Operations Analytics & Workforce Optimization, the ...

Location

United States , New York City

Salary:

97325.00 - 114500.00 USD / Year

Spring Health

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Economics, Engineering, or a similar analytical field
Master’s degree preferred
Minimum of 3–5 years of experience in operations strategy, analytics, or a related role (e.g., management consulting, tech)
Experience with workforce management or capacity planning is a plus
Proven experience in developing and managing analytical models, with a strong command of data and visualization tools (e.g., Looker, SQL, Hex)
experience with workforce management tools is preferred
Demonstrated ability to partner with leadership to solve complex business challenges using data and structured analysis
Excellent communication and storytelling skills
able to synthesize complex analysis into actionable insights and influence leadership decisions
A builder’s mindset — comfortable establishing frameworks, processes, and standards in a scaling environment

Job Responsibility

Own forecasting of inbound volume to Care Support, broken down by channel and request category
Develop and manage dynamic workforce management models to balance member and provider satisfaction, while enabling scenario analysis
Translate complex analytics into actionable insights to drive operational efficiency and resourcing decisions
Serve as a strategic partner to Care Support leadership, providing guidance on resourcing decisions and capacity planning
Act as the primary liaison for Care Support workforce optimization in cross-functional initiatives, collaborating with teams such as Product, Marketing, and Customer Success

What we offer

Health, Dental, Vision benefits start on your first day
Access to One Medical accounts
HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs
Employer sponsored 401(k) match of up to 2%
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
Competitive paid time off policies including vacation, sick leave and company holidays
At 6 months tenure, parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents
Access to Noom, a weight management program
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
Access to Wellhub

Fulltime

Senior Workforce Analytics Analyst

Geico

Location:
United States , Richardson ▼
Virginia Beach
Tucson
Lakeland
Fredericksburg

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 21, 2026

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