Senior Workday Techno-Functional Expert - Payroll & Absence, CVS Health

CVS Health

Location:
United States, Scottsdale

Category:
IT - Administration

Contract Type:
Not provided

Salary:

83430.00 - 222480.00 USD / Year

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Job Description:

CVS Health is looking for a Sr. Workday Technical-Functional Expert (with Payroll and Absence expertise) to join our Human Resources Technology team. We’re seeking an experienced and motivated individual who is ready to take on the challenge of supporting HR and Payroll business operations by providing optimal and scalable technology solutions. This person will be an integral part of a team responsible for ensuring Workday Payroll product meets the needs of CVS Health’s Payroll, Legal and Human Resources business partners and stakeholders. The ideal candidate will possess a combination of functional and technical expertise, as well as a demonstrated ability to work collaboratively with both technical and non-technical partners. You will provide integral support to the Human Resources and Payroll organizations for their technology needs collaborating with HR Business Partners, COEs and HR Shared Services across all business segments. You will establish cross-functional relationships throughout HR Technology and Human Resources to ensure solutions and initiatives are effectively designed and implemented. Work with dedication and motivation to support the goal of paying all the employees accurately on time, every time.

Job Responsibility:

Collaborating with business and technical partners to support the Workday Core HCM and Payroll functional areas and roadmap, including the established list of global priorities
Understanding the needs of the business and evaluates Workday capabilities through research and testing
Maintaining clear and up to date list of key deliverables and timelines, developing plans to achieve those targets and proactively communicating progress to a variety of stakeholders
Ensuring that the delivered product meets or exceeds the business' needs and business objectives
Supporting enhancements, project requests and defects. Providing optimal and timely solutions
Gathering requirements, business process optimization, fit-gap analysis, functional design, configuration and testing. Generating necessary documentation in each stage
Anticipating the needs of the business, drawing on experience when providing recommendations
Liaising with the systems lead and workstream leads to provide expert guidance and recommendations. Ensuring timely delivery on KTLO and fixes, adhering to department service level agreements with business users
Partnering with workstream and HR Tech leadership on escalations and cross-functional impact, serving as a point of contact on follow up and resolution
Collaborating with key cross-functional partners to maintain transparency, consistency in delivery, and set expectations
Actively participating in Workday's semi-annual release process, engaging with release team on cross-functional initiatives and liaising with Business Leads on critical impacts and upcoming enhancement opportunities. Supporting regression testing and guide regression testing teams
Awareness of new and planned Workday functionality, actively engaging with the Workday Community to prepare and communicate changes that could impact business
Leading the translation of business requirements to technical solutions and creating appropriate timelines
Being responsible for fit-gap analysis, functional design, configuring the application, user acceptance testing and maintenance of the software solution
Maintaining up to date documentation in tracking tools
Actively consulting with the enterprise HR teams and business units on requirements gathering, testing, training, change management and release. Creating job aids and other training content
Performing and supporting user acceptance testing and creating necessary documentation including test plans, test scenarios, test cases and test results
Ensuring adherence to industry best practice, actively engaging with Workday Community on future releases. Encouraging product innovation and alternative ways of approaching business
Developing project plans designed to address customer needs and available team resources
Partnering with Product Manager to review the current HR and Payroll Technology stack and solidify the future roadmap
Integrating relevant data and information and applying the findings to positively impact the Workday strategy and share key insights and actions based on data and metrics
Challenging partners to think differently regarding HR and Payroll business processes and operational issues act as a thought partner and model creative problem-solving to impact business decisions
Generating reports and analytics to support various business needs

Requirements:

8+ years' experience in HR Technology, or other related capacity
5+ years Payroll experience or equivalent in similar field
5+ years' experience with Workday Payroll with strong experience in configuring Core HCM, Core Compensation and Payroll product areas
5+ years' experience configuring and debugging Business Processes and building solutions in Workday
5+ years' experience developing and sustaining relationships with business partners and stakeholders, optimizing their business processes
3+ years' experience in HR technology, understanding the landscape, including cloud computing and mobile technologies
3+ years' experience working with business partners gathering requirements, performing fit gap analysis, designing solutions, creating functional designs, configuring Workday application, performing user acceptance testing, and maintaining the health of the product
creating necessary documentation in each phase
3+ years' experience taking ownership of Product area and being responsible for the health of the product
3+ years' experience collaborating with SaaS vendors, providing timely resolution for defects
3+ years' experience generating reports for analysis, conducting data auditing and supporting requests from various business teams
2+ years' experience mentoring and training members in the team

Nice to have:

Experience supporting HR and Payroll systems for large organizations with non-exempt employees
Experience working in other Workday areas including Absence Management
Strong organizational, analytical, time management, and problem-solving skills
Project Management experience
Experience with change management and communications
A strong customer service orientation
The ability to work effectively in a team environment while managing multiple tasks
Excellent written and verbal communication skills
Strong work ethic, a self-starter, and able to be highly productive in a dynamic, collaborative environment

What we offer:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility

Additional Information:

Job Posted:
August 09, 2025

Expiration:
August 31, 2025

Employment Type:

Fulltime

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Senior Workday Techno-Functional Expert - Payroll & Absence