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Senior Wireless Technical Support Engineer

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

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Location:
United States , San Jose

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Contract Type:
Employment contract

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Salary:

101900.00 - 234500.00 USD / Year

Job Description:

Join HPE and help redefine what’s possible in networking. We’re forming a new team focused on Enterprise Wireless and Wired Networks, with potential for growth into a future leadership role.

Job Responsibility:

  • Triage and resolve customer support escalations
  • Deliver fast, high-quality responses and experiences
  • Build and maintain Layer 2/3 network testbeds
  • Reproduce customer issues and file bug tickets
  • Analyze logs and identify root causes
  • Collaborate with developers to drive solutions
  • Provide updates in meetings and discussions

Requirements:

  • Strong Layer 2/3 Networking knowledge
  • Familiarity with 802.11 Wi-Fi standards
  • Juniper Router & Switch certifications (a plus)
  • BA/BS/MS in EECS or related field
  • 5–8 years of hands-on experience
  • U.S. Citizenship required due to federal export-control regulations

Nice to have:

Juniper Router & Switch certifications

What we offer:
  • Health and wellbeing benefits
  • Career development programs
  • Inclusive work environment

Additional Information:

Job Posted:
September 30, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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