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Senior Wedding Manager position at Bangkok Marriott Marquis Queen’s Park; Responsible for managing and motivating wedding operations team; Ensuring exceptional customer service; Supporting sales and marketing function to book wedding events; Focused on building a positive work environment, providing employee training and mentoring.
Job Responsibility:
Directs and motivates team while personally assisting in the physical set up of the function rooms
Executes wedding events based on requirements and standards
Develops and directs team to provide consistent, high quality service
Communicates expected performance and trains staff in processes
Monitors and controls financial and administrative responsibilities including asset protection
Provides constructive coaching and counseling to employees
Supports the development, training, and mentoring of employees
Manages the quality process in areas of customer service and employee satisfaction.
Requirements:
High school diploma or GED
2 years experience in the event management or related professional area
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major
Demonstrates self confidence, energy and enthusiasm
Understands how to manage in a culturally diverse work environment
Uses problem solving methodology for decision making and follow up
Demonstrates personal integrity, manages time well, and is highly visible in areas of responsibility.
What we offer:
Work environment where associates are valued and celebrated
Opportunities for training, development, recognition
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