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Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience.
Job Responsibility:
Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events
Primarily handles complex events
Ensures a seamless turnover from sales to service back to sales
Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events
Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence
Serves as the event planner’s primary contact (following turnover) on property and is responsible for his/her experience
Executing Event Operations
Executing the Sales and Marketing Strategy
Managing Profitability
Providing Exceptional Customer Service
Requirements:
High school diploma or GED
2 years experience in the event management or related professional area
OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major