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EVE is the restaurant at the heart of Ember Locke Kensington: bold, design-led and buzzing from the first coffee to the last cocktail. We are looking for a Senior Waiter who thrives on the floor, reads a room instinctively, and turns a good meal into a night worth remembering. If you love the theatre of great service and want your section to be the one guests ask for by name, this is your table.
Job Responsibility
Leading service on your section, delivering warm, confident and polished food and beverage service
Guiding and supporting junior team members, setting the pace and standard on the floor
Knowing the food and drink menus inside out, making recommendations and handling allergen queries with total confidence
Managing the full guest journey, from greeting and seating through to billing and farewell
Handling guest feedback and service recovery calmly and professionally, turning problems into loyalty
Supporting opening, closing and mise en place to keep the room running smoothly
Working closely with the kitchen and bar to keep timing sharp and communication clear
Upholding health, safety, licensing and hygiene standards at all times
Requirements
Proven experience as a waiter in a busy, quality-focused restaurant, with time in a senior or lead capacity
Genuine passion for food, drink and hospitality
Strong menu, wine and cocktail knowledge, or the appetite to learn fast
A natural leader on the floor who lifts the energy of the team
Excellent communication and a calm head under pressure
Flexibility to work evenings, weekends and holidays as the rota requires
The right to work in the UK
What we offer
An OTE of £15.40 per hour, including service charge
A vibrant, design-led venue where no two shifts feel the same
Meals on shift and generous team discounts across the White Rabbit Hospitality portfolio
Genuine training and development from a team that invests in its people
A supportive, ambitious culture built on our ethos: work hard and be kind