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Senior VP, Customer Success UK & Europe

United Kingdom, London · Job Posted January 02, 2026

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Job Responsibility

  • Experience in end-to-end client engagement and sales process for digital process management/ Cognitive Automation opportunities from point of origination
  • Expertise in Digital transformation of the application and working with stakeholders and leadership teams to help shape the organizations
  • Apply modern and cutting-edge user experience using DX API, constellations design principals to enterprise projects using Pega BPM tool
  • Having extensive experience working in IT industry with exposure in Sales, Pre-sales, design and implementation of digital process automation using low code/no Code Pega BPM platform
  • Also experienced with scoping and estimating Pega technical implementation with Design and development of Business Process Management (BPM) and Business Rules Engines (BRE) applications
  • Experience on Requirement Analysis, Design, Implementation of PRPC RUP, Agile Methodologies
  • Involved in all phase of software development such as presales (RFP, RFI, Bid Management, Presentation, Deal Sign-off), project management, project delivery, estimate, architecture, system analysis, design, development, coding, testing, support, maintenance and documentation
  • A self-motivated, goal-oriented team player

Requirements

  • Must have 3+ years in implementation of Digital Transformation Automation projects with customers in UK and Europe
  • Should have more than 10 years of total experience with exposure in Sales, Pre-sales design, implementation of digital process automation
  • Excellent communication and presentation skills
  • Experience working with Enterprise Architecture
  • Experience working with Pega Design Architecture
  • Experience working with CLM-KYC Financial Service Applications, CRM Applications- PEGA
  • Experience working with API’s Integration, PEGA DX API, Constellation Implementation
  • Experience working with Agile Methodology
  • Experience working with Microsoft Azure, AWS services
  • Experience working with Data Strategy, Document Management systems
  • Experience working with Presales Deals Evaluation and References
  • Experience working with Requirement Elaboration and refinements
  • Experience working with Digital Process Automations
  • Experience working with Business Ops Reporting, Google Analytics Integrations
  • Ability to communicate in English

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