Senior Voluntary Corporate Actions Analyst

• accurate reconciliation and efficient processing of positions related to Corporate Action events
• timely and effective execution of client instructions, proactively addressing potential challenges and ensuring adherence to established guidelines
• reconciliation, processing, and payment facilitation of voluntary corporate action events, ensuring compliance with regulatory requirements and internal controls
• maintain high-quality service standards by guiding the team in researching and responding to complex client inquiries
• analyze operational issues to identify root causes, collaborating with team members to develop and implement effective solutions
• champion a strong culture of compliance, driving team adherence to established procedures and controls, proactively monitoring and adapting to changes in market regulations, and ensuring all team members are adequately trained
• provide guidance, mentorship, and training to team members, fostering a positive and productive work environment
• assess risks associated with team activities, demonstrating a commitment to protecting Citigroup's reputation, clients, and assets
• escalate, manage, and report control issues effectively
• collaborate with key stakeholders, including clients, internal business partners, and other departments, to improve processes and enhance service delivery
• contribute to the implementation of strategic initiatives aimed at improving process efficiency, reducing operational risk, and enhancing client satisfaction

• 5-7 years of relevant experience in financial services operations, with experience in asset servicing and corporate actions
• demonstrated leadership skills, including experience in managing and developing teams
• solid understanding of cash flows, accounting treatments, operational controls, and market practices
• knowledge of various investment instruments, including Equity securities, Fixed Income, and Asset-Backed securities
• strong analytical, problem-solving, and decision-making skills
• excellent communication, interpersonal, and presentation skills
• proficiency in MS Office Suite and other relevant industry software
• Bachelor’s/University degree in Finance, Accounting, or a related field preferred

Spanish is not required but a plus

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays