Senior Video Editor Job at Intercom (San Francisco)

Senior Video Editor

Intercom

Location:
United States , San Francisco

Category:
Media

Contract Type:
Not provided

Salary:

157500.00 - 188125.00 USD / Year

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Job Description:

The Intercom Creative Studio is looking for an experienced Senior Video Editor to help build the core video capability for Intercom. This role will be a foundational member of a small, high-impact video team within ICS, responsible for shaping how our stories, products, and campaigns come to life through video—from editorial craft and narrative structure to light production and on-set collaboration when needed.

Job Responsibility:

Edit and deliver high-quality video content across a wide range of formats
Support light video production needs, including occasional shooting, interviewing, or directing contributors on set
Partner closely with Motion Designers to seamlessly integrate motion graphics, product animation, and visual effects into editorial work
Collaborate with Producers, Writers, and Creative leads to shape narrative, pacing, and structure from rough cut through final delivery
Help staff up video projects as needed by identifying, onboarding, and collaborating with freelance editors, shooters, and specialists
Own the editorial process end-to-end: ingest, organization, rough cut, refinement, finishing, and delivery across multiple outputs and specs
Help define and uphold editorial standards, including pacing, tone, sound design, and visual polish
Maintain a high bar for quality and craft while balancing fast turnarounds and shifting priorities
Contribute to building repeatable workflows, templates, and best practices
Support and enable a content production team in Dublin, sharing editorial standards, workflows, and feedback
Partner with creative leadership to assess when and how to use contractors or external partners
Stay current on editing trends, storytelling formats, and platform-specific best practices

Requirements:

6–8+ years of professional video editing experience
A strong portfolio or reel showcasing brand storytelling, customer stories, campaign work, and performance marketing edits
Exceptional editorial judgment—strong instincts for story, pacing, rhythm, and emotional tone
Comfort working across a wide range of formats, from cinematic long-form to short-form and performance-driven cuts
Strong technical editing skills, including color, sound design, and delivery for multiple channels
Ability to independently manage projects from raw footage to final delivery
Experience collaborating closely with motion designers and integrating animation into editorial workflows
Highly organized, detail-oriented, and comfortable juggling multiple projects at once
Clear, respectful communicator who works well with cross-functional stakeholders
Proficiency in Adobe Premiere Pro is a must (After Effects familiarity a plus)
Experience with basic video production, including shooting, lighting, and audio for interviews or small-scale productions
Strong interviewing instincts and ability to help subjects feel comfortable on camera
Comfort working on set with producers, creatives, and external partners
A growth mindset and comfort working in evolving, ambiguous environments
Interest in helping shape and scale a world-class in-house video function

What we offer:

Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family

Additional Information:

Job Posted:
February 13, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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