Senior Vice President, Citi

Citi

Location:
United Kingdom, London

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Senior Vice President will join the In-Business Quality Assurance team within Citi's Institutional Credit Management (ICM) function. This role focuses on enhancing credit processes for wealth and wholesale credit, leveraging automation, data analytics, and quality frameworks to improve risk management and compliance.

Job Responsibility:

Lead any of the execution of Quality Assurance Reviews (QARs) for coverage universe comprising of Transaction Management, Collateral Risk Management, Credit Risk Management Services and Wealth Loan Processing & Transaction Management functions, contributing to an improvement of controls and a reduction in residual risk
develop and implement robust testing strategies, leveraging data analysis, automation, and AI technologies to enhance the efficiency, coverage, and effectiveness of QA activities
provide credible challenge to front-line credit execution teams and escalate material issues with clear root cause analysis and risk-based recommendations
deliver high-quality review outputs, communicating findings to senior stakeholders through clear, concise reporting
manage relationships with key stakeholders including Quality Assurance Directors (QADs), Function Heads, Independent Risk, Audit and ICM senior leadership, fostering transparency and collaboration
lead or support process automation and tooling efforts (e.g., Python, Alteryx, Excel VBA) to enable scalable and data-driven QA testing
ensure QAR findings and action plans are followed through to resolution, consistent with Citi’s governance and regulatory expectations
contribute to the continuous improvement of QA frameworks, methodologies, and risk assessments across global regions
represent the QA function in governance forums, internal audits, regulatory reviews, and cross-functional initiatives
mentor junior QA team members and contribute to the development of technical capabilities and a strong control culture
assist in other QARs across WCR In-Business QA as required
support ICM Voice of the Employee (VOE) initiatives
travel (less than 10%)

Requirements:

10+ years of experience in wholesale credit risk, loan operations, internal audit, or quality assurance at a global financial institution
deep understanding of wholesale and wealth credit processes, including credit execution, documentation, and collateral management
proven ability to evaluate and communicate control gaps, process risks, and areas of enhancement
familiarity with regulatory expectations and risk governance frameworks
exceptional knowledge and experience on designing and implementing robust Quality Assurance framework, from execution of scripts and procedures, development of housing infrastructure and database maintenance, reporting to senior management of observed findings, and continuous improvement, working closely and independently to the IBQA Heads of WLCR/CCR/Data and Function Heads
strong working knowledge or demonstrable ability to learn automation tools such as Python, SQL, Alteryx, or similar technologies
proficient understanding of policies and procedures with the ability to execute change seamlessly
significant experience in preparing presentations for senior leaders

Nice to have:

training or certification in QA, credit risk, internal audit, or automation technologies
MBA, CFA, or similar advanced credential
experience with data visualization or analytics tools

What we offer:

equal opportunity environment
option for reasonable accommodations for individuals with disabilities
global benefits that support well-being, growth, and work-life balance

Additional Information:

Job Posted:
August 13, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Vice President