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The SVP, Ticket Sales, Premium & Revenue Operations serves as a senior leader on the project revenue team for ticketing strategy, revenue and is responsible for executing strategies that grow season tickets, groups, premium hospitality, annual leadership fundraising and corporate sales. The SVP owns sales strategy, performance and channel development while partnering closely with marketing, content, development and partnerships to unlock new revenue streams and deepen customer loyalty across all verticals. The will lead forecasting, reporting, go to market strategy, and develops a high-performing sales culture focused on acquisition, retention, and long-term value creation.
Job Responsibility:
Lead enterprise revenue strategy across ticketing, premium hospitality, fundraising, and fan engagement—translating organizational priorities into clear plans and measurable results
Drive growth through integrated sales, marketing, and go-to-market execution, partnering closely with marketing, operations, and development to optimize pricing, campaigns, and inventory
Build and lead high-performing sales and service teams, fostering a culture of accountability, collaboration, and service excellence
Jointly oversee CRM, ticketing operations, and analytics to deliver accurate reporting, actionable insights, and scalable processes that support business performance
Shape marketing and content strategy—including digital campaigns, lead generation, and audience segmentation—to strengthen engagement and revenue outcomes
Develop incentive programs and performance frameworks aligned to organizational goals and employee success
Cultivate strategic partnerships and represent the organization externally to expand brand presence and recurring revenue
Recruit, mentor, and develop future leaders while promoting a positive, values-driven work environment
Requirements:
Proven senior commercial leadership experience (VP/SVP level), leading large, cross-functional teams and delivering measurable revenue growth
Track record of building and scaling high-performing sales organizations through clear strategy, performance management, and ongoing development
Demonstrated success pitching, negotiating, and closing complex six- and seven-figure partnerships
Strong P&L ownership with experience driving revenue expansion and margin optimization
Deep expertise in pricing strategy, demand forecasting, inventory management, and capacity planning
Ability to integrate ticketing, marketing, partnerships, and sponsorship strategies to maximize commercial outcomes
Experience launching new products, channels, or monetization models in dynamic environments
Executive presence with the ability to influence C-suite leaders, boards, and external partners
Collaborative leadership style with a proven ability to build trusted peer relationships across the organization
People-first leader committed to developing talent, fostering engagement, and building inclusive, high-performing teams
6+ years of management experience
12–15+ years in ticketing, revenue management, sales ops, or live events (sports, concerts, theater, attractions, travel, etc.)
What we offer:
medical, dental, vision, life and disability insurance, paid vacation, and 401k plan