Senior Vice President Software Development Lead/Manager, Citi

Citi

Location:
India, Pune

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Apps Support Group Manager is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.

Job Responsibility:

Demonstrates an in-depth understanding of how apps support integrates within the overall technology function to achieve objectives
Vendor relationship management including oversight for all offshore managed service
Improve the service level the team provides to our end users
Guide development teams on application stability and supportability improvements
Formulate and implement a framework for managing capacity, throughput and latency
Define and implemented application on-boarding guidelines and standards
Work with various team members on coaching them on how to maximize their potential
Drives continued cost reductions and efficiencies across the portfolios supported
Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions
Participates in business review meetings, relating technology tools strategies to business requirements
Assures adherence to all support process and tool standards
Influences and negotiates with senior leaders
Management responsibility for a team or multiple teams
Hands-on technology leader with Strong proficiency in Java and Spring Boot framework, Microservices, OpenShift, AWS
Conduct code reviews and ensure adherence to coding standards and best practices
In-depth experience in branching strategies and manage code repositories using Bitbucket and GitHub
Champion code quality initiatives
In dept hands-on experience creating system, application, integration architectures
Relevant experience in business communications in justifying technology roadmap, budget
Manage a team of developers, providing coaching, performance feedback, and career development opportunities
Provide strategic influence and exercise control over resources, budget management and planning

Requirements:

15+ years relevant experience
Post-Graduation in relevant field preferred
Senior to advanced level experience in an Apps Support role with commensurate experience in people management
Experience of senior stakeholder management
Project management with demonstrable results in improving IT services
Capacity Planning/Forecasting exposure a plus
Effectively share information with other support team members and with other technology teams
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholders
15+ years of experience in software development, with a focus on Java technologies
8+ years of experience in a leadership role, managing a team of developers
Proven track record of designing and implementing complex, scalable systems
Experience in application run the bank needs and production support management
Project management, interpersonal, and communication skills, with high attention to minute details
Strong understanding of object-oriented analysis and design, design patterns, high availability and concurrent programming
Experience managing global technology teams
Working knowledge of industry practices and standards
Bachelor's/University degree, Master's degree preferred

Nice to have:

Capacity Planning/Forecasting exposure
Implementation of GenAI projects is a plus
Trade finance banking knowledge is a plus

Additional Information:

Job Posted:
September 24, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Senior Vice President Software Development Lead/Manager