Senior Vice President, Program Management Lead Job at Citi (Bengaluru)

Senior Vice President - Cards Portfolio and Installments Lead

The Marketing Product Group Manager is a senior management level position respon...

Location

United Arab Emirates , Dubai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10+ years of relevant experience
Experience managing in a global, complex and matrixed organization
Demonstrated knowledge and experience with the industry, banking, and investment products
Working knowledge of different systems, theories, and practices relevant to a function
Practical experience of multiple business cycles
Knowledge of industry and competitor products/services
Working knowledge of strategic direction of the function within the business as well as a solid conceptual/practical grounding in function and/or area of expertise
Consistently demonstrates clear and concise written and verbal communication
Demonstrated project management skills
Demonstrated internal and external negotiation skills

Job Responsibility

Design and lead strategic marketing programs, strategic program roadmaps, program development, program/product launches, and program marketing to gain maximum benefit from each program/product and deliver on client value propositions
Utilize specialty knowledge to review, analyze, and develop beyond existing solutions, as well as develop and communicate a business plan on approaching the marketplace
Develop plans and ensure successful execution of functional strategies for a business or product requiring coordination and integration across teams/business units, as well as construct and ensure successful execution marketing plan that spans product, brand, acquisition, customer, and retention to improve performance, brand preference, and client engagement
Execute day-to-day product marketing for core products including program delivery, client experience, and client communications strategy, help the team prioritize, negotiate, and remove obstacles, and provide input into strategic decisions affecting job family/function within a region/business
Drive client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients
Conduct client and competitor market research, develop a product innovation roadmap, and direct and oversee all aspects of program life cycle management including market demands, technology trends, and competitive field
Create and deploy marketing strategies, lead conceptualization and implementation of key growth initiatives, and maintain current market intelligence on overall industry verticals and competitors, as well as exercise control over resources, policy formation, and planning
Assist in winning new business relationships in all supported verticals using available tools such as industry publications, direct mail, internet presence, trade shows, call, and strategic alliances
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

What we offer

Global Benefits
Best-in-class benefits
Equal opportunity and affirmative action employer

Fulltime

Senior Vice President Compliance Risk Management Head

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by ...

Location

Taiwan , Taipei

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Expertise of Compliance laws, rules, regulations, risks and typologies
Excellent written, verbal and analytical skills
Must be a self-starter, flexible, innovative and adaptive
Highly motivated, strong attention to detail, team oriented, organized
Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to work collaboratively with regional and global partners in other functional units
ability to navigate a complex organization
to influence and lead people across cultures at a senior level
Experience in managing regulatory exams and relationships with examiners, auditors, etc.
Awareness of regulatory requirements including local and US laws, international and industry standards

Job Responsibility

Designing, developing, delivering and maintaining best-in-class Compliance programs, policies and practices for ICRM
Translates ICRM strategy and goals across Citi’s clients, products and geographies in a succinct and clear manner
provide direction and guidance on the programs
Managing a team or multiple teams of Compliance professionals
Responsible for hiring, compensation, performance appraisals, staff development, training, etc.
Serving as a subject matter expert on Citi’s Compliance programs
Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk
Staying abreast of relevant changes to rules/regulations and other industry news including regulatory findings
Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product
Analysing and scoping the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact

What we offer

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future

Fulltime

Compliance Product Senior Officer - Senior Vice President

Serves as a senior function/business/product compliance risk officer for Indepen...

Location

France , Paris

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Expertise of Compliance laws, rules, regulations, risks and typologies
Excellent written, verbal and analytical skills
Ability to work collaboratively with regional and global partners in other functional units
Ability to navigate a complex organization
to influence and lead people across cultures at a senior level
Experience in managing regulatory exams and relationships with examiners, auditors, etc.
Awareness of regulatory requirements including local and US laws, international and industry standard
Related certifications desirable
Bachelor’s degree
Experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof

Job Responsibility

Designing, developing, delivering and maintaining best-in-class Compliance, programs, policies and practices for ICRM
Translates ICRM strategy and goals across Citi’s clients, products and geographies in a succinct and clear manner
provide direction and guidance on the programs
Serving as a subject matter expert on Citi’s Compliance programs
Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk
Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product
Analysing and scoping the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact
Participating in industry groups and trade association working groups or other forums
Leading initiatives and managing high-impact special project work streams with a results-driven focus to deliver solutions, including coordinating the implementation of new regulatory requirements
Managing strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit

What we offer

Best-in-class benefits
Global benefits
Equal opportunity and affirmative action employer

Fulltime

Transformation and Controls Senior Vice President, End User Computing

Global role responsible for supporting the development and implementation of the...

Location

Ireland , Dublin

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience in Risk and Control, 2nd line Testing or Audit roles
Understanding of evolving governance, controls and regulatory requirements relating to technology tools and capabilities
Excellent communication skills and the ability to motivate and persuade colleagues across disparate businesses, regions and cultures
Ability to understand and operate successfully in a complex, heavily matrixed corporate environment
Understanding of business and technology tools expertise related to enterprise controls and control automation oversight in financial or similar firms
Working knowledge of Citi's End User Computing Policy, EUC Governance Programmes and business operations
Demonstrates history of having worked as a Programme Manager, or working on large, strategic cross-functional projects
Specific subject matter expertise regarding control tooling and capabilities and a strong business understanding of the products and services Citi offers
Demonstrated ability to lead change management across large global organisations

Job Responsibility

Support the design and implementation of the EUC Governance Framework for Citi
Work with senior leaders and their teams across multiple businesses and functions as well as second and third lines of defense
Partner with stakeholders to draft and implement action plans in support of regulatory requirements/commitments and Consent Order initiatives
Provide oversight over the EUC governance programmes including principles, policy, practices and standards including industry best practices
Measure Policy adherence and remedial action associated with Policy adherence
Engage with business and Global Functions leaders to drive EUC agenda progress
Support management communications relative to EUC Transformation & Governance with senior management
Partner effectively across the firm with key teams to drive the tools and capabilities including EUC Inventory management and workflow system capabilities
Support the identification, design and implementation of an appropriate tools for EUC discovery capability
Partner with 2nd and 3rd Lines of Defense to ensure controls relating to EUCs are adequately designed and operating effectively

What we offer

Competitive base salary (annually reviewed)
Business casual workplace
Hybrid working model (up to 2 days working at home per week)
Benefits that support well-being, living well and saving well

Fulltime

Issue Management Senior Vice President

Individuals in Issue Management are responsible for the coordination and compreh...

Location

United States , Jacksonville

Salary:

130880.00 - 196320.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
ability to identify, measure, and manage key risks and controls
track record leading Control related projects and programs
ability to see the big pictures with high attention to critical details
develop and implement strategy and process improvement initiatives
comprehensive knowledge of Citi’s businesses and functions and their risk profiles
developing new ideas and improving current processes to proactively mitigate risks
requires an ability to provide challenge and make recommendation for risk and controls remediation
expert knowledge in the development and execution for controls
proven experience in control related functions in the financial industry

Job Responsibility

Coordinate and manage all issues with key stakeholders
drive issue quality reviews ensuring compliance with Issue Management Policy, Standards, and Procedures
manage Business/Function Quality Control engagement over the complete lifecycle of high-impact issue remediations and primary remediation programs
manage a comprehensive tracking and reporting issue inventory, including issue quality metrics for visibility on control gaps, Issues quality control processes, risk highlights, and escalating concerns
provide challenge enabling the key stakeholders to implement sustainable solutions to address root causes
leverage analytics to assess issue remediation trends, identify key risks, and develop insights for process improvement
proactively identify and analyze potential control gaps and operational risks across Citi, leveraging data analysis to assess impact and recommend proactive mitigation strategies
collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
integrate lessons learned into the development of corrective action plans, promoting continuous improvement and timely closure of issues
ensure compliance with all relevant regulatory requirements and internal policies

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)
paid holidays

Fulltime

Senior Vice President - Control Automation Lead

The AIM COO Control Automation Engagement Lead will provide strategic leadership...

Location

India , Haryana

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Master's degree in Information Technology, Information Systems, Computer Applications, Engineering, or a related quantitative field from a premier institution
15+ years of progressive experience in technology, automation, or risk & control domains, with at least 8-10 years in a senior leadership role managing large, complex offshore engagements or global programs
Experience in a global financial services organization in the Risk & Control areas
Proven track record of successfully delivering large-scale automation initiatives with significant business impact
Extensive experience with modern control automation tools and platforms (e.g., Appian, Xceptor, Tableau, UiPath, Automation Anywhere)
Deep understanding of banking products, financial regulations, risk management frameworks (e.g., MCA, Inherent Risk), and audit processes
Exceptional leadership, communication, and interpersonal skills, with a demonstrated ability to influence and collaborate effectively with C-level executives and diverse global stakeholders
Strong analytical and strategic thinking capabilities, with the ability to translate complex business problems into actionable automation strategies

Job Responsibility

Define, champion, and execute the strategic vision and roadmap for the offshore Control Automation engagement, ensuring alignment with Citi's global automation and risk management objectives
Responsible for end-to-end delivery of control automation projects, overseeing the entire Control Automation life cycle from requirement management to implementation with focus on quality and speed to market
Drive insourcing of work from vendors and contribute to cost optimization and knowledge retention
Oversee the entire portfolio of offshore control automation programs and projects, ensuring successful delivery, adherence to financial targets, and maximization of value across diverse business functions
Cultivate and maintain robust relationships with senior executives across business, risk, audit, and technology functions, acting as the primary point of contact for the offshore engagement
Drive seamless collaboration and integration between offshore teams and global stakeholders, ensuring effective knowledge transfer, shared best practices, and consistent application of automation standards
Lead, mentor, and develop a large, multi-disciplinary team of control automation professionals, fostering a culture of innovation, continuous improvement, high performance, and talent retention within the offshore center
Spearhead the evaluation, adoption, and scaling of emerging technologies (e.g., advanced AI/ML, process mining, new automation platforms) to continuously enhance control automation capabilities and drive efficiency
Establish and enforce robust operational governance frameworks, ensuring optimal process efficiency, adherence to quality standards, compliance with regulatory requirements, and effective risk management for all offshore automation activities
Provide executive oversight on the architectural design and scalability of automation solutions, ensuring they are robust, reusable, and capable of addressing complex enterprise-wide control challenges

What we offer

Top benefits offered to global workforce, designed to support well-being, growth and work-life balance

Fulltime

Business Risk and Control Officer - Regulatory Management Vice President

This role will report into the Regulations Management Lead and will be responsib...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Relevant experience in risk, compliance, audit or regulatory control functions
Prior exposure in regulatory landscape applicable to global financial institutions and awareness of key regulatory requirements
Experience in working with the various risk and control systems and managing internal reporting processes
Project management and excellent organizational skills with the ability to multitask and adapt to change
Strong communication skills with the ability to articulate complex problems and solutions through concise and clear messaging
Professional ability and presence to interact with seniors across all lines of defence
Pragmatic problem-solver with ability to identify, analyse and remediate root causes and impact of various themes and issues
Self-motivated, highly adaptive, detail oriented, and demonstrated ability to work in a dynamic, fast-paced environment while still maintaining attention to detail and accuracy
Strong willingness to learn and grow with a demonstrated passion for excellence and contributing to high performing teams
Ability to work collaboratively with regional and global partners in other functional units

Job Responsibility

Assessment of Tier 1 college Laws, Rules & Regulations
Lead and coordinate the execution of efforts around Control, Analysis, Remediation, Applicability and Mapping (CARAM) of Tier 1 Laws Rules and Regulations (LRRs) to applicable processes and controls across the various Client teams
Proactively lead the completion of due diligence or investigation needed on areas lacking clear impact assessment conclusions by engaging with the relevant SMEs
Understand and align the mandate and accountabilities of Client teams versus external regulatory requirements as well as internal policy requirements linked to LRRs
Develop reporting capability to ensure progress updates and areas of concern are timely communicated or id necessarily escalated to senior management to ensure timely completion of regulatory impact assessments in-progress
Assessment of Tiers 2-5 college Laws Rules and Regulations
Partner with Client businesses/ functions and Product Compliance to ensure that relevant regulations are mapped for newly created Assessment Units (AUs) and supporting maintenance of Regulation to AU mapping for significant change scenarios
Coordinate and monitor timely completion of Client involvement in one-time reviews of Laws, Rules and Regulations as requested by the relevant Country and Product Compliance teams
Work with Client organisation to ensure that there are appropriate controls to comply with applicable Laws, Rules and Regulations
Participate in the monitoring, coordination and selective execution of deliverables related to the Consent Order boo of work, the scope of which pertain to Client only

Fulltime

Senior Vice President - Books and Records

The Books and Records Oversight team within Markets Operations primary objective...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

12 to 15+ years relevant experience
Industry expertise in financial accounting and the operational aspects of books and records management and account management
Experience as finance professional / background / degree and working experience in Technology creating products set up, UAT working with Finance / Market Ops people and understanding of products will be valuable
Consistently reads different situations accurately and takes appropriate action to gain senior colleague/ client commitment
Articulates clearly how risk technology supports unit's business, as well as the issues due to gaps between the current technology and known business requirements
Ability to measure and assess the impact of stress shocks including fat-tailed risks
Well-versed in reviewing the dimensions of franchise risk
Strong Leadership skills-Operates as a leader
Serves as a point of escalation for key issues or time sensitive decisions
Acts decisively in high risk scenarios, assessing a situation based on available data, experience, intuition, and judgment

Job Responsibility

Lead and Oversee: Work with line Operations teams to ensure all the correct metrics and controls are in place, with regular reviews to ensure monitoring remains relevant and effective
Work with Finance colleagues to ensure that balance sheet substantiation is complete and that controls are designed effectively
Foster a good understanding of accounting practices/processes within the wider Markets Ops team, bridging the link between the movement of cash with how this is recorded on Citi’s books and records
Partner closely with Business partners and Transformation teams on new initiatives/projects to ensure that financial controls are robustly considered and implemented
Oversee and co-ordinate all account owner activity across Markets Operations
Understand and maintain Operations chart of accounts
Set a framework to ensure consistent roles and responsibilities for all Markets Ops staff as it pertains to how we control our account population and reconciliations requirements
Work with Markets Ops global functional managers to understand reasons for exceptions and breaks, ensuring issues are escalated timely, fixed at the root cause and look across for similar themes
Ensure well defined and documented processes are in place for reserve calculations across Markets Operations
Identify opportunities to reduce aged exceptions to reduce reserves

Fulltime

Senior Vice President, Program Management Lead

Citi

Location:
India , Bengaluru

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 05, 2026

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