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Senior Vice President, Product, Care Innovation

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Spring Health

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Location:
United States , San Francisco

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

320000.00 - 375000.00 USD / Year
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Job Description:

The SVP, Product - Care Innovation will lead a team of leaders on our unified care superpod - spanning care delivery for coaching, therapy, medication management, specialty care and care operations. The role encompasses end-to-end ownership of the care experience between patient and providers, while improving sustainable operations. You will guide 10+ cross-functional pods focused on transforming mental health care delivery with AI-enabled infrastructure, operational excellence, and data-driven systems.

Job Responsibility:

  • Lead and inspire cross-functional teams of product managers, designers, and engineers to prioritize and deliver technical vision and execution of an AI-enabled care platform, integrating operational infrastructure with real-time data and optimizing care tooling
  • Manage a high-performing product team through effective leadership, feedback, and a focus on innovation, experimentation, collaboration, and accountability
  • Champion a culture of innovation and experimentation — creating space for bold ideas, fast learning, collaboration, and continuous improvement across your teams
  • Own and evolve the Care roadmap, ensuring it aligns with Spring Health’s broader product vision and strategic priorities
  • Scale intelligent servicing systems that streamline billing, claims, and care workflows for both members and providers
  • Partner with clinical and engineering leads to expand specialty and complex care use cases, including neurodiverse and family-inclusive care
  • Collaborate deeply with partners across Operations, Revenue, Marketing, Customer Success, Finance, and Analytics to understand every aspect of the care journey
  • Leverage insights from data, customer feedback, and emerging technology trends to shape your strategy, prioritize bets, and scale what works
  • Define, monitor, and improve key metrics (KPIs) that signal the health and success of the care journey — and use these insights to guide your teams with transparency and purpose
  • Contribute meaningfully to the Care leadership team, influencing our collective product strategy and fostering a team environment grounded in trust, learning, and mission alignment.

Requirements:

  • Bachelor's degree in Business, Computer Science, Engineering, or a related field
  • 10+ years of product management experience, preferably in digital health or b2b2c environments
  • Deep expertise in growth product management, funnel optimization, experimentation, and data-driven product decision-making, with a proven track record of optimizing and growing consumer-facing products and services
  • 3+ years managing high-performing product teams
  • Strong analytical, problem-solving, and strategic thinking skills, with a focus on driving measurable results
  • Self-starter with a strong bias to action and the ability to navigate ambiguity
  • Experience working in a fast-paced, high-growth environment
  • Excellent collaboration and communication skills, including leading cross-functional growth initiatives and crafting compelling narratives for stakeholders, including executive leadership, customers, and partners
  • Demonstrated commitment to cultivating an environment of safety, trust, and inclusion and building diverse, thriving teams
  • Aligned to our mission: to eliminate every barrier to mental health.
What we offer:
  • Health, Dental, Vision benefits start on your first day
  • Access to One Medical accounts
  • HSA and FSA plans available, with Spring contributing up to $1K for HSAs
  • Employer sponsored 401(k) match of up to 2%
  • Yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
  • Competitive paid time off policies including vacation, sick leave and company holidays
  • Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents after 6 months tenure
  • Access to Noom, a weight management program
  • Access to fertility care support through Carrot, plus $4,000 reimbursement for related fertility expenses
  • Access to Wellhub for fitness, mindfulness, nutrition, and sleep
  • Access to BrightHorizons for child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year
  • $200 per year donation matching.

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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