Senior Vice President, Engineering Excellence NAM Job at Citi (Mississauga)

Job Description

Are you a seasoned technologist who still loves to code, but also has the rare gift of inspiring engineers and transforming how entire organizations build software? At Citi, we're looking for a leader who sits at the intersection of technical mastery and cultural change. This isn't a role for someone who wants to manage from a distance. This is a role for someone who can walk into a room of senior engineers, earn their respect by talking code, and then turn around and articulate a compelling vision for why engineering excellence matters — and how to get there. As part of Citi's Engineering Excellence organization, you will be a catalyst for change across one of the world's largest and most complex financial institutions. You'll work across engineering teams globally to embed best practices, elevate engineering culture, and drive measurable improvements in how we design, build, and ship software. If you thrive on influence without authority, believe deeply in the power of great engineering culture, and want your work to have impact at a truly global scale — this role was made for you.

Job Responsibility

Champion Engineering Culture: Lead initiatives that drive a culture of engineering excellence across Citi's global technology organization, influencing teams and leaders at all levels without direct authority
Drive Measurable Improvement: Evangelize and operationalize DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Time to Restore) to help engineering teams understand, measure, and continuously improve their software delivery performance
Hands-On Technical Leadership: Remain an active contributor — reviewing code, participating in design discussions, and prototyping solutions
Lead Change at Scale: Design and execute change management strategies that shift engineering mindsets and behaviors across a large, matrixed organization
Manage Multiple Concurrent Initiatives: Own and drive several high-priority engineering excellence programs simultaneously
Integrate AI into Engineering Practice: Identify and champion opportunities to leverage AI tools and frameworks to accelerate engineering excellence
Communicate with Impact: Translate complex technical concepts and engineering metrics into compelling narratives for both technical and non-technical audiences

Requirements

10+ years of professional software development experience
6+ years of hands-on development experience in Java and/or Python
Proven experience leading and managing software engineering teams
Demonstrated experience driving technical and cultural change
Deep understanding of DORA metrics
End-to-end SDLC experience, ideally across multiple companies
Demonstrated ability to manage multiple concurrent initiatives
Exceptional interpersonal and communication skills

Nice to have

Master’s degree preferred

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Senior Vice President, Engineering Excellence NAM

Job Description

Job Responsibility

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