Senior Vice President, Engineering Excellence NAM

• Champion Engineering Culture: Lead initiatives that drive a culture of engineering excellence across Citi's global technology organization, influencing teams and leaders at all levels without direct authority
• Drive Measurable Improvement: Evangelize and operationalize DORA metrics (Deployment Frequency, Lead Time for Changes, Change Failure Rate, and Time to Restore) to help engineering teams understand, measure, and continuously improve their software delivery performance
• Hands-On Technical Leadership: Remain an active contributor — reviewing code, participating in design discussions, and prototyping solutions
• Lead Change at Scale: Design and execute change management strategies that shift engineering mindsets and behaviors across a large, matrixed organization
• Manage Multiple Concurrent Initiatives: Own and drive several high-priority engineering excellence programs simultaneously
• Integrate AI into Engineering Practice: Identify and champion opportunities to leverage AI tools and frameworks to accelerate engineering excellence
• Communicate with Impact: Translate complex technical concepts and engineering metrics into compelling narratives for both technical and non-technical audiences

• 10+ years of professional software development experience
• 6+ years of hands-on development experience in Java and/or Python
• Proven experience leading and managing software engineering teams
• Demonstrated experience driving technical and cultural change
• Deep understanding of DORA metrics
• End-to-end SDLC experience, ideally across multiple companies
• Demonstrated ability to manage multiple concurrent initiatives
• Exceptional interpersonal and communication skills

Master’s degree preferred