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The IMPaCT Team integrates Cross Border Data Clearance, the Enterprise Data Office, Transfers, and Records and Information Management. The Enterprise CBDC (Transfer Office) builds and implements Citi's enterprise-wide data transfer framework and operating model. This framework ensures regulatory adherence, minimizes operational risks, and promotes effective data governance.
Job Responsibility:
Lead cross-border data clearance activities for a major business segment, covering data transfers, outsourcing, localization, and data sovereignty
Design and implement a scalable and efficient operating model aligned with Citi’s global data transfer framework
Collaborate with global legal, compliance, technology, and business teams
Drive product and automation development, including AI-powered decision support systems, workflow integrations, and intelligent dashboards
Own and maintain the business-aligned Data Transfer Register, ensuring traceability, accuracy, and audit readiness
Conduct in-depth analysis to evaluate process performance and provide data-driven recommendations
Advise business partners on framework implementation, regulatory interpretation, and best practices for data transfers
Produce high-quality content (playbooks, guidance, FAQs) to simplify and scale process knowledge related to data transfers and AI
Proactively review execution quality, escalate risks, and develop remediation strategies
Facilitate activities to support governance and oversight of data transfers, operational risk management, and controls leadership
Identify and manage operational risks associated with data transfers
Requirements:
12+ years in data transfers, regulatory operations, legal, compliance, or data governance within global financial institutions
Proven success in managing and developing cross-functional teams
Strong knowledge of international laws and cross-border regulations related to data transfers (GDPR, CCPA, etc.)
Hands-on experience with automation tools, workflow platforms, and AI integration
A solid understanding of AI concepts and machine learning is highly desirable
Expertise in risk and control frameworks related to data transfers, privacy, and operational risk
Demonstrates Data Transfers, Data Operations, Information Security or Cyber related risk management experience or minimum four years in an Internal Audit, Risk Management, or Control Management related role
Prior consulting experience is beneficial
CIPP/CIPM/CIPT/CISA certifications are an advantage
Certifications related to AI, data science, or cloud computing are also valued
Mastery of MS Office tools
Proficiency in data analytics tools, programming languages (Python), is a plus
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