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Within Risk Chief Administrative Office, the Enterprise Risk Management Training Program (ERMTP) team supports the continual advancement of Citi's risk culture by driving risk and control policy knowledge and technical skills training program. This individual is a strategic professional within the ERMTP Team who closely follows latest trends in own field and adapts them for an application within own job and the business.
Job Responsibility:
Lead and manage the ERMTP business application encompassing strategic planning, requirements definition, design, testing, deployment, and ongoing maintenance
Oversee the detailed gathering, analysis, and documentation of business requirements from various stakeholders
Lead the creation and continuous maintenance of necessary ERMTP business application documentation
Collaborate effectively with business partners, product owners, and other technology teams to define the strategic roadmap
Develop, manage and execute User Acceptance Testing (UAT) strategies, test plans, test cases, and defects
Provide regular, comprehensive reporting to senior management and relevant stakeholders on project status
Drive problem-solving efforts and provide expert technical leadership for complex issues
Work with Management on governance and the facilitation of the execution of the Manager Control Assessment
Requirements:
10+ years of progressive experience in leading and managing system development, maintenance, and enhancement initiatives for enterprise-level applications in ERM, Risk Management, Controls, Compliance or Internal Audit
Proven experience in leading system development lifecycle processes, including comprehensive requirement gathering, design, testing, and deployment
Demonstrated expertise in planning, executing, and managing User Acceptance Testing (UAT) activities, coordinating with diverse business user groups
Extensive experience in managing and successfully delivering complex software projects, preferably within a financial services or similarly regulated industry
Proficiency in developing and maintaining comprehensive documentation, including user guides, technical specifications, and process flows
Clear and concise written and verbal communication skills, with the ability to articulate complex concepts to various stakeholders
Strong analytical, problem-solving, and decision-making skills with a keen attention to detail
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