Senior Vice President - Lean Re-engineering Lead, Citi

Citi

Location:
India, Gurgaon

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

This role is part of Enterprise Excellence Lean Re-engineering Team based out of Gurgaon. The team runs key strategic program based on business priorities. This role will be responsible to support and drive Global EE Lean programs. This role is responsible for four main areas: driving large scale programs with measurable outcomes, building leadership capability, managing, and developing a pipeline of programs and leading a team of CitiLean members. This role partners with Business, Operations, Technology and other cross functional stakeholders to drive large-scale programs to meet their strategic objectives.

Job Responsibility:

Identify and prioritize key focus areas in partnership with senior leadership based on business priorities
Lead End-to-End cross functional CitiLean programs, partnering with Business and Function Leadership to drive key priorities
Able to conduct Process Discovery Phase with help scope the program to help finalize the approach and other critical success factors
Accountable to Lead and work with large cross functional project team to drive program outcomes
Strong exposure on working with CitiLean Methodology and tools to drive structured problem solving
Conducting large scale process reviews to identify pain points and root causes
Strong exposure to CitiLean tools/templates like Process Mapping, Time & Motion Study, DILO’s VSM etc
Exposure to Enterprise Excellence tools such as OPRF, Celonis to help integrate the tools as part of reviews
Develop key strategic insights and inferences using data for large scale CitiLean programs to help develop current state understanding for Senior Leadership Reviews
Organizing and leading Kaizen /decision making workshops, guiding the project teams on identifying Root Causes and developing executable Action Plans /solutions
Developing 'To–Be' processes, documenting identified policy and procedure gaps and a plan to implement the future state
Partnering with Business and Finance to estimate calendarized benefits for inclusion into budget plans, and monitoring achievement of benefit targets
Develop and deliver program reporting and senior stakeholder presentations and provide project reporting as appropriate
Conduct CitiLean Leadership Trainings to embed a continuous improvement mindset to drive continuous improvement
Deliver training and coaching for CitiLean Associates and Practitioners to develop capabilities to drive continuous operational excellence
Influence re-engineering strategy and execution, including continually improving CitiLean and Smart Automation toolsets, etc.
Partner with CitiLean Leadership to develop and expand book of work
Play active role in hiring and retaining key talent at Gurgaon site
Coach and mentor junior team members to improve and effectively deliver on programs
Help build the leadership pipeline

Requirements:

Minimum of 8-10+ years total work experience (ideally with deep experience in financial services)
Minimum 7-10 years of Lean or Six-Sigma experience including use of all relevant tools and delivery of training
10+ years of strategic consulting experience covering operating model resign and business expansion strategy
Experience working with robotics and other emerging technologies would be ideal
Previous experience in supporting the build-out and running of a pipeline of transformation work at an organizational level
Previous experience leading or developing automation solutions for Operations and Services (and particularly with Robotics) will be highly valued
Strong data analytics capabilities especially cost analysis and internal/external benchmarking
Ability to work effectively with senior managers and with large teams across countries, functions and businesses
Understanding of the drivers of value including the ability to size and prioritize large scale initiatives across businesses and functions
Strong communication skills and the ability to structure logical analysis in presentations
Excel and PowerPoint skills are key
An understanding of Citi's businesses, the major strategic issues and the senior management landscape would be beneficial

Nice to have:

Experience working with robotics and other emerging technologies
Previous experience leading or developing automation solutions for Operations and Services (and particularly with Robotics)
An understanding of Citi's businesses, the major strategic issues and the senior management landscape

Additional Information:

Job Posted:
June 04, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Vice President - Lean Re-engineering Lead