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The Client organization was established to drive enterprise-wide approaches to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm. Additionally, it plays a leading role coordinating the allocation of capital and other financial, technology and human resources towards the client segments with the best returns potential. Finally, it is responsible for managing wholesale credit and counterparty risk for the organization. The Client org operates across 40+ jurisdictions globally. The Client org. Control Testing Team is responsible for the testing of controls that are designed and executed by the Client org. Segment business teams, both front office and Client org.-specific operations. This position reports to the Client Org. Segment Control Testing Head within the Citi Client organization’s CAO function. This is a strategic- and execution-oriented management position accountable for end-to-end Client org. controls testing – i.e., operational controls performance assurance/testing – which includes design, execution, results reporting, and insight sharing related to the above scope of controls testing.
Job Responsibility:
Supports the Client Org. Controls Team by assessing control design, designing control testing tools, developing control testing procedures, ensuring control testing transitions, dispositioning exceptions, and developing insights
Performs decision-making of control testing activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions
Approves testing procedures and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation
Maintains resource forecast for own team, as well as coordination of control testing coverage provided by COO control testing unit, to ensure sufficient forecasting for controls testing execution
Has the ultimate decision on controls testing outlier escalations
Handles control testing interactions with senior managers at Director or Managing Director levels
Additional responsibilities may include representing control testing in Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team to finalize materials
Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing
Supports team members on topics ranging from testing design and execution to performance management and control testing platforms basics
Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA (Managers Control Assessment) / RCSA control design assessment and controls testing
Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Supports other relevant work efforts of department where needed and as directed by their manager
Requirements:
Strong background of experience in financial services Risk & Control roles
Direct management experience preferred
Good understanding of institutional credit management processes and risks preferred
Subject matter expert on controls design, execution and/or control testing
Expert-level understanding of MCA / RCSA frameworks and processes
Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint
Effective communication, written and presentation skills
Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration
Independent thinker and able to perform a credible challenge of businesses/functions
Ability to work effectively on virtual teams, including across different geographies and time zones
University degree, Masters preferred
What we offer:
Extensive on-the-job training and exposure to senior leaders
More traditional learning
Opportunity to give back and make a positive impact through volunteerism
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