Senior Variation & Escalation Engineer Job at Concrete Plus (El Alamein)

Service Operations Manager

Learnd is looking for a Service Operations Manager who will be responsible for t...

Location

United Kingdom , Hemel Hempstead

Salary:

Not provided

Learnd

Expiration Date

Until further notice

Requirements

Strong operational management experience within BMS, HVAC, or building controls
Proven ability to lead multi‑tier engineering structures through Lead Engineers or Supervisors
Experience overseeing small works, remedials or minor projects within a service environment
Strong technical background in BMS systems, networking fundamentals, and controls strategies
Excellent organisational, communication, and decision‑making skills
Ability to analyse operational performance and drive continuous improvement initiatives
High level of customer focus, integrity, and commercial awareness

Job Responsibility

Deliver regional service performance in line with annual budgets and operational plans
Maintain high levels of customer satisfaction, minimising repeat visits and improving first‑time fix rates
Ensure consistent technical quality, engineering standards, and compliance across both regions
Lead a structured governance process for BMS service delivery, remedials, and small works
Strengthen collaboration between engineering teams, service coordination, and contract delivery functions
Support year‑on‑year contract growth and reduction of controllable contract attrition
Provide day‑to‑day operational leadership across South East & London City engineering teams
Ensure Lead Engineers are effectively managing engineers, technical escalations, site quality, and customer interface
Maintain oversight of engineering headcount, skills mix, resource planning and regional capacity modelling
Monitor and lead performance across reactive tasks, PPM delivery, remedials, and remote interventions

What we offer

Competitive Salary plus benefits and pension scheme
Company Vehicle - Electric or Hybrid Vehicle
Death in Service Policy
UK Healthcare cash benefits
Enhanced Sick Pay Policy
Enhanced Maternity, Paternity, Shared Parental, and Adoption Leave Policies
Cycle-to-Work Scheme

Fulltime

Engineering Support Officer

Our client, established in 2010, is a privately owned company with an outstandin...

Location

United Kingdom , Kettering

Salary:

20000.00 - 27000.00 GBP / Year

Hedera Hiring Ltd

Expiration Date

Until further notice

Requirements

Experience working in an office environment
Attention to detail and accuracy in work
Methodical approach to tasks
Professional, helpful attitude with the ability to work under pressure
Strong communication skills, both verbal and written

Job Responsibility

Assist Tendering/Design Engineers and Regional/Project Managers in fulfilling administrative tasks for tenders, designs, and construction projects to meet customer and business requirements
Complete Point of Connection (POC) and New Adoption and Variations (NAVs) applications
Obtain or produce Utility Stats plans, legal plans, as-laid drawings, and other drawings as required
Update and maintain key company databases
Undertake Legals and NRSWA processes
Complete weekly whereabouts reports, programme amendments, and call-offs
Produce cost variations based on site instructions
Produce as-laid drawings from site sketches
Apply for and log Asset Values (AV)
Apply for and distribute MPANs and MRPNs

Engineering Support Officer

Our client, established in 2010, is a privately owned company with an outstandin...

Location

United Kingdom , Kettering

Salary:

20000.00 - 27000.00 GBP / Year

Hedera Hiring Ltd

Expiration Date

Until further notice

Requirements

Experience working in an office environment
Attention to detail and accuracy in work
Methodical approach to tasks
Professional, helpful attitude with the ability to work under pressure
Strong communication skills, both verbal and written

Job Responsibility

Assist Tendering/Design Engineers and Regional/Project Managers in fulfilling administrative tasks for tenders, designs, and construction projects to meet customer and business requirements
Complete Point of Connection (POC) and New Adoption and Variations (NAVs) applications
Obtain or produce Utility Stats plans, legal plans, as-laid drawings, and other drawings as required
Update and maintain key company databases
Undertake Legals and NRSWA processes
Complete weekly whereabouts reports, programme amendments, and call-offs
Produce cost variations based on site instructions
Produce as-laid drawings from site sketches
Apply for and log Asset Values (AV)
Apply for and distribute MPANs and MRPNs

What we offer

25 days holiday + bank holidays
Up to 3 extra days holiday for long service (2 years +1, 5 years +1, 10 years +1)
Option to purchase an additional 5 days holiday per year
5% employer pension contribution
2x Death in Service cover
Cycle-to-work scheme
Private health cover (half paid by the company, fully paid after 3 years)

Fulltime

Senior RA/QA Executive, APAC

Senior RA/QA Executive, APAC (m/f/d) at KARL STORZ. Job Function: Quality Manage...

Location

Singapore , Singapore

Salary:

Not provided

KARL STORZ

Expiration Date

Until further notice

Requirements

Recognised Diploma/Degree in Life Sciences, Engineering, Regulatory or related field
3-4 years of experience in RAQA within the medical device industry
Experience working in a regional or multi-country environment with cross-functional teams
Excellent organizational, analytical, and communication skills
Strong interpersonal and communication skills
Meticulous attention to details
Good time management skills are highly essential

Job Responsibility

Regulatory Submissions & Change Notification Governance: Coordinate and track timely submissions for product registrations, renewals, and variations across Asia. Own the end-to-end process for regulatory change notifications, ensuring impact assessments, documentation readiness, and submission tracking in partnership with country RAQA and global teams
Regulatory Intelligence, Labelling & UDI Compliance: With the support of local RAQA, monitor evolving Asia regulations and provide strategic insights on labelling and UDI requirements. Support impact assessments, update SOPs/templates, and disseminate regulatory intelligence to country teams to ensure compliance and traceability
Complaint Handling, FSCA & Recall Execution: Lead regional coordination of complaint intake, triage, and resolution. Manage FSCA and recall processes, ensuring timely execution, regulatory reporting, and effective field actions in collaboration with Quality, Supply Chain, and Commercial teams
Post-Market Surveillance (PMS) Strategy & Vigilance: Monitor and analyse PMS data trends to identify emerging risks. Lead regional input into global PMS reports, risk assessments, and vigilance submissions. Ensure compliance with local adverse event reporting and surveillance requirements
Data Management, Reporting & Transparency: Maintain dashboards and trackers for regulatory submissions, PMS, quality metrics, and compliance status across APAC markets. Provide regular reporting to regional and global stakeholders to support visibility and decision-making
Process Harmonization & Continuous Improvement: Drive harmonization of RA and PMS processes across Asia, aligning with global standards. Identify and implement process improvements to enhance efficiency, compliance, and visibility. Develop SOPs, templates, and governance tools to support consistent execution
Training, Capability Building: Develop and deliver training programs on regulatory change, vigilance, and PMS processes. Act as a regional resource for country RAQA teams, providing coaching and escalation support
Ad-Hoc Regional Support & Escalations: Serve as a flexible point of contact for subsidiary-level needs intersecting with regional objectives. Provide timely assistance for emerging projects, pilot programs, authority inquiries, and urgent compliance matters as directed by the Regional RAQA Director or global RAQA teams

What we offer

Leave Benefits (Vacation Leave, Sick Leave, Parental Leave, etc.)
Birthday Benefits
Transport Allowance (if applicable to role)
Accessibility to Public Transport
Flexible Work Arrangements
Group Health Insurances
Flexi-Benefit Reimbursement
Wellness Programs and Activities
Professional Development Opportunities
Global Exposure & Business Travel Opportunities (if applicable to role)

Fulltime

Head of Support, APAC

The Head of Support, APAC will design and own the strategy for leading and scali...

Location

Australia , Sydney

Salary:

Not provided

Notion

Expiration Date

Until further notice

Requirements

8–10 years of progressive leadership experience building, scaling, and leading high-performing technical support organizations
4+ years owning and leading the APAC market within a global CX or Support organization
Demonstrated ability to design, implement, and scale robust cross-functional processes spanning go-to-market and technical teams
Proven track record of using data and market insights to shape strategy, influence senior stakeholders, and adapt operations to represent the unique variation in the APAC market
Ability to independently own, scope, and drive complex, multi-quarter initiatives while also delegating and empowering leaders and team members to deliver results
Strong executive presence with the ability to influence and align technical and non-technical audiences of all levels through clear narratives and data-driven recommendations
Deep user-centric mindset with a passion for designing experiences that materially improve customer quality of life
Strong analytical, debugging, and problem-solving skills, with experience interrogating data and systems to identify and resolve root causes
Experience designing customer and ticket journeys spanning from Tier 0 - AI generated self-serve support to highest point of escalation
Ability to analyze server and client application logs and identify the root cause of errors

Job Responsibility

Design and own the long-term vision, strategy, and roadmap for Support in APAC, and build the organizational structure and leadership bench to deliver against it
Lead and develop a distributed regional support organization, ensuring clear accountability, effective communication, and strong engagement across locations
Manage and optimize technical and non-technical resources in APAC, ensuring consistent attainment of SLAs and KPIs across both technical and general support teams
Define, set, and continuously refine quarterly and annual targets
partner with sales, success, product, and engineering leadership to drive sustained performance and continuous improvement in the region
Lead and govern the launch and maturation of new languages and market segments in APAC, ensuring operational readiness, resourcing, and localization of support experiences
Architect and execute our upmarket strategy in APAC, including developing and scaling Enterprise and Premium Support-specific strategies, processes, and policies
Maintain and refine the rhythm of the business and global operating cadence in partnership with other market leads and revenue operations, ensuring consistency in information sharing, forecasting, and reporting
Sit on and help steer the APAC leadership team, representing CX and the Voice of the Customer and influencing regional priorities and investments
Identify, scope, and drive innovative cross-functional programs that solve ambiguous and open-ended agent and customer problems, from discovery through execution and measurement

Fulltime

Project Director

The Project Director is responsible for leading the successful delivery of large...

Location

Australia , Brisbane; Southern Downs

Salary:

Not provided

Nordex Group

Expiration Date

Until further notice

Requirements

10–15+ years leading complex, multi‑million‑dollar renewable or infrastructure projects (wind, solar, grid, heavy industry or EPC), with a proven record of successful delivery
Demonstrated expertise managing EPC/BoP contracts, including negotiation, claims management, variations, and risk mitigation in highly technical and regulated environments
Strong background leading multidisciplinary and multicultural teams across multiple countries, acting as a senior technical and operational reference point
Advanced stakeholder‑management capabilities, engaging effectively with regulators, utilities, contractors, technical partners and senior internal executives
Bachelor’s or Master’s degree in Engineering (Mechanical, Electrical, Civil or similar), with highly valued Project Management certifications (PMP, IPMA, Prince2)
Deep understanding of EPC contracts, construction law, risk management and commercial governance within the energy sector
Strategic thinker with exceptional leadership, communication and negotiation skills, capable of making high‑stakes decisions under pressure and driving results
Flexibility to travel and willingness to be regularly based on site in South‑East Queensland to ensure hands‑on leadership and operational excellence

Job Responsibility

Lead the full lifecycle of large‑scale wind farm projects, from contract award to commercial operation, ensuring delivery on time, within budget and according to contractual obligations
Act as the primary senior interface with customers, internal senior management, suppliers and external stakeholders, ensuring transparent communication and alignment
Oversee and drive project planning, engineering, procurement, logistics, construction and commissioning activities, ensuring compliance with Nordex standards, HSE requirements and local regulations
Manage project financials: budgeting, forecasting, cash‑flow tracking, change orders and risk mitigation strategies
Drive high‑level decision‑making, resolving escalations and ensuring strategic alignment between project objectives and company goals
Lead and coordinate cross-functional teams (Engineering, Legal, Finance, PMO, HSE, Construction, Service) to ensure seamless project execution
Monitor project KPIs and prepare executive progress reports for internal and external stakeholders
Ensure strong governance, contractual discipline and claims management throughout the project lifecycle

What we offer

In addition to the opportunity to make our world a little more sustainable, we offer you: *Some offers may vary by location
At Nordex, we are committed to creating a diverse and inclusive workplace where everyone has the opportunity to thrive. As an equal opportunity employer, we welcome applicants of all genders, ethnicities, ages, religions and backgrounds to apply for our open positions

Fulltime

Principal Disruption Operations Lead

We are seeking a Principal Disruption Operations Lead to join our Center of Exce...

Location

India , Bengaluru

Salary:

Not provided

ZeroFox

Expiration Date

Until further notice

Requirements

Deep understanding of disruption and takedown operations, including provider policies and enforcement processes
Strong analytical skills with the ability to assess operational data and derive meaningful insight
Excellent written and verbal communication skills, with the ability to explain complex issues clearly and persuasively
Ability to influence without relying on formal authority, while remaining comfortable asserting judgment when needed
Strong collaboration skills across operations, engineering, product, and business stakeholders
High degree of independence, accountability, and professional maturity
Bachelor’s degree or equivalent professional experience
advanced degree is a plus
5+ years of relevant experience in disruption, takedown, trust & safety, security operations, or a comparable enforcement environment
Demonstrated experience operating in scaled, high-volume, policy-driven environments

Job Responsibility

Support consistent and effective application of disruption and takedown policies as volume, automation, and complexity increase
Observe operational patterns and workflows to identify opportunities for greater clarity, efficiency, and alignment
Provide early insight into trends, edge cases, and emerging challenges such as new obfuscation techniques, emerging abuse use cases, changes in network enforcement patterns to support proactive decision-making
Apply deep practical knowledge of provider policies, enforcement mechanisms, and takedown workflows
Help bridge gaps between: Client expectations and provider constraints
Analyst decision-making and system or engineering requirements
Business objectives and the execution of individual takedowns
Collect, analyze, interpret, and report operational data, while distinguishing meaningful signals from routine variation
Develop clear, defensible, and forward-looking narratives grounded in data and operational reality
Partner with workflow, configuration, and engineering teams to translate insights into practical improvements and ensure effective adoption

What we offer

Competitive compensation
Community-driven culture with employee events
Generous time off
Best-in-class benefits
Fun, modern workspace
Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

Fulltime

Receptionist

We are looking for a detail-oriented Receptionist to join our team in Miami, Flo...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in using a multi-line phone system for managing calls
Strong customer service skills with the ability to handle inquiries professionally
Experience in data entry with attention to detail and accuracy
Ability to communicate effectively through email correspondence
Excellent interpersonal skills to interact with staff and visitors
Competence in Microsoft Excel, Outlook, and Word for administrative tasks
Organizational skills to manage files and maintain office order
Capability to schedule appointments and coordinate meetings efficiently

Job Responsibility

Oversee access to the office, ensuring security and proper protocols are followed
Manage the stocking and organization of supplies in the kitchens to maintain efficiency
Maintain the cleanliness and orderliness of the office environment to ensure a neat appearance
Handle incoming phone calls using a multi-line phone system, providing courteous and efficient service
Assist with scheduling appointments and coordinating meetings as needed
Perform accurate data entry tasks to support administrative functions
Organize and maintain files, ensuring easy accessibility and proper documentation
Communicate effectively via email to address inquiries and provide information
Execute various ad hoc projects and tasks as assigned to support office operations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Senior Variation & Escalation Engineer

Concrete Plus

Location:
Egypt , El Alamein

Category:
Construction

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 12, 2026

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March 12, 2026