Senior Variation & Escalation Engineer Job at Concrete Plus (El Alamein)

Service Operations Manager

Learnd is looking for a Service Operations Manager who will be responsible for t...

Location

United Kingdom , Hemel Hempstead

Salary:

Not provided

Learnd

Expiration Date

Until further notice

Requirements

Strong operational management experience within BMS, HVAC, or building controls
Proven ability to lead multi‑tier engineering structures through Lead Engineers or Supervisors
Experience overseeing small works, remedials or minor projects within a service environment
Strong technical background in BMS systems, networking fundamentals, and controls strategies
Excellent organisational, communication, and decision‑making skills
Ability to analyse operational performance and drive continuous improvement initiatives
High level of customer focus, integrity, and commercial awareness

Job Responsibility

Deliver regional service performance in line with annual budgets and operational plans
Maintain high levels of customer satisfaction, minimising repeat visits and improving first‑time fix rates
Ensure consistent technical quality, engineering standards, and compliance across both regions
Lead a structured governance process for BMS service delivery, remedials, and small works
Strengthen collaboration between engineering teams, service coordination, and contract delivery functions
Support year‑on‑year contract growth and reduction of controllable contract attrition
Provide day‑to‑day operational leadership across South East & London City engineering teams
Ensure Lead Engineers are effectively managing engineers, technical escalations, site quality, and customer interface
Maintain oversight of engineering headcount, skills mix, resource planning and regional capacity modelling
Monitor and lead performance across reactive tasks, PPM delivery, remedials, and remote interventions

What we offer

Competitive Salary plus benefits and pension scheme
Company Vehicle - Electric or Hybrid Vehicle
Death in Service Policy
UK Healthcare cash benefits
Enhanced Sick Pay Policy
Enhanced Maternity, Paternity, Shared Parental, and Adoption Leave Policies
Cycle-to-Work Scheme

Fulltime

Engineering Support Officer

Our client, established in 2010, is a privately owned company with an outstandin...

Location

United Kingdom , Kettering

Salary:

20000.00 - 27000.00 GBP / Year

Hedera Hiring Ltd

Expiration Date

Until further notice

Requirements

Experience working in an office environment
Attention to detail and accuracy in work
Methodical approach to tasks
Professional, helpful attitude with the ability to work under pressure
Strong communication skills, both verbal and written

Job Responsibility

Assist Tendering/Design Engineers and Regional/Project Managers in fulfilling administrative tasks for tenders, designs, and construction projects to meet customer and business requirements
Complete Point of Connection (POC) and New Adoption and Variations (NAVs) applications
Obtain or produce Utility Stats plans, legal plans, as-laid drawings, and other drawings as required
Update and maintain key company databases
Undertake Legals and NRSWA processes
Complete weekly whereabouts reports, programme amendments, and call-offs
Produce cost variations based on site instructions
Produce as-laid drawings from site sketches
Apply for and log Asset Values (AV)
Apply for and distribute MPANs and MRPNs

Engineering Support Officer

Our client, established in 2010, is a privately owned company with an outstandin...

Location

United Kingdom , Kettering

Salary:

20000.00 - 27000.00 GBP / Year

Hedera Hiring Ltd

Expiration Date

Until further notice

Requirements

Experience working in an office environment
Attention to detail and accuracy in work
Methodical approach to tasks
Professional, helpful attitude with the ability to work under pressure
Strong communication skills, both verbal and written

Job Responsibility

Assist Tendering/Design Engineers and Regional/Project Managers in fulfilling administrative tasks for tenders, designs, and construction projects to meet customer and business requirements
Complete Point of Connection (POC) and New Adoption and Variations (NAVs) applications
Obtain or produce Utility Stats plans, legal plans, as-laid drawings, and other drawings as required
Update and maintain key company databases
Undertake Legals and NRSWA processes
Complete weekly whereabouts reports, programme amendments, and call-offs
Produce cost variations based on site instructions
Produce as-laid drawings from site sketches
Apply for and log Asset Values (AV)
Apply for and distribute MPANs and MRPNs

What we offer

25 days holiday + bank holidays
Up to 3 extra days holiday for long service (2 years +1, 5 years +1, 10 years +1)
Option to purchase an additional 5 days holiday per year
5% employer pension contribution
2x Death in Service cover
Cycle-to-work scheme
Private health cover (half paid by the company, fully paid after 3 years)

Fulltime

New

Project Executive / Senior Project Exec

A boutique property developer specializing in high-end residential and commercia...

Location

Malaysia , Kuala Lumpur

Salary:

60000.00 - 84000.00 MYR / Year

Randstad

Expiration Date

April 23, 2026

Requirements

Degree in Civil Engineering
Minimum 3-5 years of experience
Experience with high-rise residential development / mixed development is essential
Independent worker with good communication skills

Job Responsibility

Assisting Project Oversight: Support the Project Manager in monitoring the project lifecycle from inception to Vacant Possession (VP). You will help track milestones and report on progress
Coordinating Stakeholders: Serve as a key liaison point, assisting in the communication between internal teams and external consultants (Architects, Engineers, and Surveyors) to ensure information flows smoothly
Documentation & Compliance Support: Assist in the preparation and submission of documents for local authority approvals (e.g., APDL, KM). You’ll help ensure all statutory requirements are documented and filed
Cost & Budget Support: Assist the contract department in tracking project expenses, reviewing progress claims, and compiling data for variation order (VO) assessments
Site Support & Monitoring: Conduct regular site visits to assist in monitoring workmanship and safety. You will identify issues on the ground and escalate them to the lead for resolution

Commercial Manager

The Commercial Manager (M&E) plays a critical leadership role within the Commerc...

Location

United Kingdom , Castleford

Salary:

65000.00 - 75000.00 GBP / Year

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Minimum 8 years’ commercial experience within the construction or M&E sector, ideally with a main contractor, fit-out contractor or building services specialist
Proven experience in leading and managing a commercial team, ideally within an M&E or technical delivery environment
Strong understanding of M&E systems (mechanical, electrical) and associated commercial risks
Demonstrable experience developing and implementing commercial procedures and improving commercial performance
Strong working knowledge of JCT and NEC contracts, frameworks and schedule-of-rates mechanisms
Experienced negotiator with exposure to dispute resolution, claims handling and adjudication
Degree/HND/HNC in Quantity Surveying, Commercial Management, Construction Management, Building Services Engineering or a related discipline
Professional membership (MRICS/CIOB or working towards) preferred
GCSEs (or equivalent) including English and Maths

Job Responsibility

Team Leadership & Management: Provide day-to-day line management of the M&E QS team, including recruitment, onboarding, training, and performance reviews
Allocate resources and manage team workload to ensure effective project support across all M&E workstreams
Lead, coach and mentor the QS team to enhance commercial capability, promote best practice, and support professional development
Set clear expectations, objectives and KPIs aligned to commercial strategy and business goals
Commercial & Contractual Management: Lead all commercial activities for the M&E division across tendering, project delivery and final accounts
Ensure robust commercial setup of projects, including contract reviews, budgets, risk registers, and payment mechanisms
Manage and negotiate subcontractor and supplier agreements, ensuring value, compliance and risk mitigation
Work alongside the Head of Commercial to implement and continuously improve commercial processes, governance frameworks, and reporting structures
Ensure timely and accurate commercial reporting, forecasting, CVRs, and cashflow management
Project & Financial Performance: Maximise value, margin and cash on all M&E projects by ensuring proactive cost management, variation capture, and contractual entitlement

What we offer

25 days holiday plus bank holidays
A day’s ‘birthday leave’ to be taken within your birthday month
Opportunity to buy or sell up to 3 days holiday
Opportunity for hybrid working
Ability to participate in the Octopus EV salary sacrifice scheme
Ability to participate in the Cycle to Work Scheme
Employee Assistance Programme
Healthshield cash plan with discounts on high street stores
Free external financial advice – offering support for mortgages, pensions and insurances
Enhanced family friendly pay

Fulltime

Head of Support, APAC

The Head of Support, APAC will design and own the strategy for leading and scali...

Location

Australia , Sydney

Salary:

Not provided

Notion

Expiration Date

Until further notice

Requirements

8–10 years of progressive leadership experience building, scaling, and leading high-performing technical support organizations
4+ years owning and leading the APAC market within a global CX or Support organization
Demonstrated ability to design, implement, and scale robust cross-functional processes spanning go-to-market and technical teams
Proven track record of using data and market insights to shape strategy, influence senior stakeholders, and adapt operations to represent the unique variation in the APAC market
Ability to independently own, scope, and drive complex, multi-quarter initiatives while also delegating and empowering leaders and team members to deliver results
Strong executive presence with the ability to influence and align technical and non-technical audiences of all levels through clear narratives and data-driven recommendations
Deep user-centric mindset with a passion for designing experiences that materially improve customer quality of life
Strong analytical, debugging, and problem-solving skills, with experience interrogating data and systems to identify and resolve root causes
Experience designing customer and ticket journeys spanning from Tier 0 - AI generated self-serve support to highest point of escalation
Ability to analyze server and client application logs and identify the root cause of errors

Job Responsibility

Design and own the long-term vision, strategy, and roadmap for Support in APAC, and build the organizational structure and leadership bench to deliver against it
Lead and develop a distributed regional support organization, ensuring clear accountability, effective communication, and strong engagement across locations
Manage and optimize technical and non-technical resources in APAC, ensuring consistent attainment of SLAs and KPIs across both technical and general support teams
Define, set, and continuously refine quarterly and annual targets
partner with sales, success, product, and engineering leadership to drive sustained performance and continuous improvement in the region
Lead and govern the launch and maturation of new languages and market segments in APAC, ensuring operational readiness, resourcing, and localization of support experiences
Architect and execute our upmarket strategy in APAC, including developing and scaling Enterprise and Premium Support-specific strategies, processes, and policies
Maintain and refine the rhythm of the business and global operating cadence in partnership with other market leads and revenue operations, ensuring consistency in information sharing, forecasting, and reporting
Sit on and help steer the APAC leadership team, representing CX and the Voice of the Customer and influencing regional priorities and investments
Identify, scope, and drive innovative cross-functional programs that solve ambiguous and open-ended agent and customer problems, from discovery through execution and measurement

Fulltime

Principal Disruption Operations Lead

We are seeking a Principal Disruption Operations Lead to join our Center of Exce...

Location

India , Bengaluru

Salary:

Not provided

ZeroFox

Expiration Date

Until further notice

Requirements

Deep understanding of disruption and takedown operations, including provider policies and enforcement processes
Strong analytical skills with the ability to assess operational data and derive meaningful insight
Excellent written and verbal communication skills, with the ability to explain complex issues clearly and persuasively
Ability to influence without relying on formal authority, while remaining comfortable asserting judgment when needed
Strong collaboration skills across operations, engineering, product, and business stakeholders
High degree of independence, accountability, and professional maturity
Bachelor’s degree or equivalent professional experience
advanced degree is a plus
5+ years of relevant experience in disruption, takedown, trust & safety, security operations, or a comparable enforcement environment
Demonstrated experience operating in scaled, high-volume, policy-driven environments

Job Responsibility

Support consistent and effective application of disruption and takedown policies as volume, automation, and complexity increase
Observe operational patterns and workflows to identify opportunities for greater clarity, efficiency, and alignment
Provide early insight into trends, edge cases, and emerging challenges such as new obfuscation techniques, emerging abuse use cases, changes in network enforcement patterns to support proactive decision-making
Apply deep practical knowledge of provider policies, enforcement mechanisms, and takedown workflows
Help bridge gaps between: Client expectations and provider constraints
Analyst decision-making and system or engineering requirements
Business objectives and the execution of individual takedowns
Collect, analyze, interpret, and report operational data, while distinguishing meaningful signals from routine variation
Develop clear, defensible, and forward-looking narratives grounded in data and operational reality
Partner with workflow, configuration, and engineering teams to translate insights into practical improvements and ensure effective adoption

What we offer

Competitive compensation
Community-driven culture with employee events
Generous time off
Best-in-class benefits
Fun, modern workspace
Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

Fulltime

Site Supervisor

12 Month Fixed Term Contract role. We are looking for a Site Supervisor to join ...

Location

Australia , Sydney

Salary:

Not provided

Zenobē

Expiration Date

Until further notice

Requirements

Relevant experience in delivering HV/LV electrical infrastructure construction projects
Hands-on experience and ability to interpret civil, mechanical, and electrical engineering drawings and standards
Strong knowledge of local Health & Safety and Environmental regulations, design and construction standards, and quality assurance
Relevant Health & Safety certifications
Excellent communication and interpersonal skills
Strong planning and organisational skills
Proactive, pragmatic, and solution-driven approach to work
Ability to work effectively under pressure
Desire to work in the renewable energy and e-Mobility sectors
Proficiency in the Microsoft Office suite

Job Responsibility

Assume overall responsibility for the successful delivery of the project on-site
Monitor the principal contractor and other subcontractors to ensure they work safely, in compliance with local Health & Safety and Environmental regulations, and according to company policies and procedures
Inspect and monitor all aspects of construction work on a day-to-day basis
Escalate defects and non-conformances promptly
Ensure the implementation of Project Plans, Risk Assessments, Safe Work Method Statements (SWMS), Inspection and Test Plans (ITPs), and Waste Management Plans in compliance with Zenobe and local legislative requirements
Keep detailed records of work progress, issues, and activities on-site
Collaborate with the Senior Project Manager (SPM) to produce progress reports and lookahead schedules
Monitor and control project changes and variations
Provide problem-solving and facilitation support when issues arise
Interface directly with the client, ensuring excellent client relations

What we offer

Potential opportunity for career progression to Project Manager as business grows
Pioneering and collaborative working environment
Encouragement to take ownership of career progression

Fulltime

Senior Variation & Escalation Engineer

Concrete Plus

Location:
Egypt , El Alamein

Category:
Construction

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 12, 2026

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Location:Egypt , El Alamein

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Job Description:

Job Responsibility:

Requirements:

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Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
Egypt , El Alamein

Category:
Construction

Contract Type:
Not provided

Job Posted:
March 12, 2026