Senior UX Researcher Job at EdTech Jobs (San Francisco)

Senior UX Researcher

EdTech Jobs

Location:
United States , San Francisco

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

175000.00 - 220000.00 USD / Year

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Job Description:

Join Handshake as a Senior UX Researcher to shape the future of human data in the AI economy, working closely with educational institutions and Fortune 500 companies. Handshake Al is rapidly building a new generation of human data products-from expert annotation platforms to Al interviewers and seamless payout infrastructure—all designed to accelerate research and improve model performance. In this role, you'll support the development of platforms used by real human experts to generate data for LLMs at top Al labs.

Job Responsibility:

Lead end-to-end UX research that powers Handshake Al's human data products including expert onboarding, annotation workflows, evaluation tools, and the internal operations systems that power and scale these experiences
Track and measure user sentiment, usability, and efficiency across systems to drive continuous improvement
Extract insights qualitative research and product analytics to inform design and strategy
Plan and run evaluative and generative research throughout the product lifecycle-from early concepts to live tools
Deliver rapid, actionable insights that improve fellow experience, product quality, and operational performance
Recruit participants independently and manage logistics with minimal overhead
Produce clear, timely research deliverables and maintain a centralized repository of insights and recommendations
Deliver actionable insights that directly impact product improvements
Track how research influences key outcomes such as OKRs, engagement, task quality, throughput, and business impact
Build deep partnerships with cross-functional stakeholders to align research with strategic goals
Champion evidence-based, user-centered practices across product, engineering, design, and operations
Prioritize your own research initiatives with design operations and design leadership input

Requirements:

Strong understanding of AI systems, LLM development workflows, and the role of human-in-the-loop data in model training and evaluation
Demonstrated experience leading UX research for complex, high-impact platforms—ideally across both consumer-facing and internal operations tools
Proven ability to deliver fast, high impact insights that accelerate product development and drive measurable impact
Experience informing content strategy, design, and workflows through research
Experience conducting research that directly improves overall services delivered to external users and operational workflows
Deep understanding of usability and design principles, and how UX research directly improves system clarity and efficiency
Experience using lean research methods—delivering insights in days, not weeks
Ability to synthesize qualitative and quantitative inputs, including product analytics, to tell a compelling user story
Highly collaborative, with a history of effective cross-functional work across product, design, engineering, operations, marketing, and leadership
Track record of influencing product direction by grounding teams in user needs, pain points, and research-backed opportunities
Experience embedding user-centered practices in fast-moving, iterative environments

What we offer:

Equity in a fast-growing company
401(k) match, competitive compensation, financial coaching
Paid parental leave, fertility benefits, parental coaching
Medical, dental, and vision, mental health support, $500 wellness stipend
$2,000 learning stipend, ongoing development
Internet, commuting, and free lunch/gym in our SF office
Flexible PTO, 15 holidays + 2 flex days
Team outings & referral bonuses

Additional Information:

Job Posted:
March 04, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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