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We are seeking a highly skilled and autonomous Senior UX Researcher to join our dynamic team. This pivotal role is essential for augmenting our staff and driving user-centered design principles across a portfolio of new IT projects. The Senior UX Researcher will be responsible for leading end-to-end research activities, from planning and execution to analysis and presentation of insights. This position is integral to our initiative to embed UX and change management more deeply into our project lifecycle, ensuring that user needs and behaviors inform critical business decisions and product development. The ideal Talent will operate with significant independence, advocating for the value of UX and influencing project outcomes.
Job Responsibility:
Lead end-to-end UX research activities for multiple IT projects, operating as the primary researcher
Design and execute mixed-methods research studies, including qualitative (e.g., user interviews, ethnographic research, usability testing) and quantitative (e.g., surveys, data analysis) approaches
Analyze research data to identify user needs, pain points, and opportunities, translating findings into actionable insights
Proactively advocate for user-centered design principles and the value of UX research to project teams and stakeholders
Collaborate closely with visual and interaction designers, change management representatives, project managers, product owners, and architects
Present research findings and recommendations to diverse audiences, influencing product strategy and design decisions
Manage a minimum of two projects concurrently, ensuring timely delivery and high-quality research outcomes
Conduct remote testing and research activities as required
Operate autonomously within existing project frameworks, taking ownership of research initiatives
Requirements:
5+ years of dedicated UX research experience, with a strong emphasis on senior-level leadership and autonomy
Demonstrated expertise in designing and conducting mixed-methods research (qualitative and quantitative)
Proven ability to lead research projects independently, from planning to execution and reporting
Experience in advocating for UX value and influencing stakeholders and project outcomes
Proficiency with remote testing methodologies and tools
Strong analytical skills and ability to translate complex data into clear, actionable insights
Excellent communication and presentation skills
Ability to manage multiple projects concurrently in a fast-paced environment
Nice to have:
Familiarity with design tools like Figma is a plus
Experience in the oil and gas or energy domain is a nice-to-have but not required
What we offer:
PTO, Holiday and Sick Pay
Subsidized (up to 85%!) Health, Vision and Dental Benefits, and Access to Fidelity 401(k) with Matching!