CrawlJobs Logo

Senior UX Research Lead

dexory.com Logo

Dexory Using

Location Icon

Location:
United Kingdom , Wallingford

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As Dexory's Senior UX Research Lead, you will champion human-centred design by deeply understanding our users' needs, behaviours, and contexts. You'll lead the design research practice, uncovering the 'why' behind user actions and ensuring our products deliver intuitive, valuable experiences in complex warehouse environments. Working hand-in-hand with Product Designers and the Product Insights Lead, you'll bring user voices into every design decision, from early concept exploration to post-launch iteration. Your expertise will shape design strategy, validate solutions, and build a culture where empathy and evidence drive exceptional user experiences.

Job Responsibility:

  • Strategic research leadership: Define and execute the UX research strategy for the product design team
  • identify knowledge gaps, prioritise research efforts aligned to product roadmap, and advocate for user-centred design principles across the organisation
  • Deep qualitative discovery: Lead generative research to uncover latent user needs, mental models, pain points, and opportunity spaces through ethnographic studies, contextual inquiry, shadowing, and in-depth interviews in warehouse and operational settings
  • Design validation & iteration: Plan and conduct evaluative research (usability testing, prototype testing, concept validation) throughout the design process
  • provide actionable insights that refine wireframes, prototypes, and final designs
  • Cross-functional collaboration: Partner closely with Product Designers to inform design decisions from discovery through delivery
  • work with the Product Insights Lead to align qualitative findings with quantitative signals and create a holistic understanding of user needs
  • Specialist methodology application: Deploy advanced UX research methods (card sorting, tree testing, journey mapping, diary studies, co-design workshops) tailored to complex B2B and operational users
  • Accessibility & inclusive design: Champion inclusive research practices
  • ensure diverse user representation and identify accessibility requirements that shape equitable product experiences
  • Insight synthesis & communication: Translate research findings into compelling narratives, design principles, and actionable recommendations
  • create rich deliverables (personas, empathy maps, journey maps, mental models) that inspire and guide design decisions
  • Research operations & repository: Build and maintain a centralised research library
  • establish best practices, templates, and processes that enable the team to access and leverage insights efficiently
  • Stakeholder engagement: Present research findings to leadership and cross-functional teams with clarity and impact
  • build empathy across the organisation by bringing user stories and evidence to life
  • Capability building: Mentor Product Designers in research skills
  • facilitate team workshops
  • foster a research-informed design culture where everyone contributes to understanding users

Requirements:

  • 6–8 years' experience in UX research, with at least 2 years in a senior or lead capacity, ideally within B2B SaaS, enterprise software, or complex operational/industrial domains
  • Expert-level proficiency in qualitative research methods (ethnography, contextual inquiry, in-depth interviews, usability testing, co-design) and mixed-methods approaches
  • Strong experience designing and conducting research in challenging environments (e.g., warehouses, field operations, industrial settings) and with diverse user groups (frontline operators to decision-makers)
  • Proven ability to synthesise complex findings into clear design implications and influence product strategy through compelling storytelling and evidence
  • Demonstrated experience collaborating with Product Designers, Product Managers, and cross-functional teams in agile environments
  • Familiarity with design tools (Figma, Miro) and research platforms (Dovetail, UserTesting, Optimal Workshop)
  • Excellent stakeholder management and communication skills
  • able to adapt communication style from technical teams to executive audiences

Nice to have:

  • Experience in logistics, supply chain, or warehouse management systems
  • familiarity with quantitative methods and basic analytics
What we offer:
  • Share options
  • Private healthcare via Bupa with 24/7 medical helpline
  • Life insurance
  • Income protection
  • Pension: 4+% employee with option to opt into salary exchange, 5% employer
  • Employee Assistance Programme - mental wellbeing, financial and legal advice/support
  • 25 holidays per year
  • Full meals onsite in Wallingford
  • Fun team events on and offsite, snacks of all kinds in the office

Additional Information:

Job Posted:
January 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Dexory Using - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior UX Research Lead

Senior UX Research Manager

At Atlassian, we're seeking a Senior UX Research Manager to lead a team of mixed...
Location
Location
United States , Multiple locations, including Seattle, Austin, New York, Washington DC, and remote options
Salary
Salary:
169600.00 - 272500.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in Research, including leading research strategy in complex and/or enterprise-level software environments
  • 5+ years of experience managing research teams of 4 or more
  • Expertise in applying quantitative and qualitative research methods to business problems, impacting both product direction and detailed experience design
  • Proficiency in collecting and analyzing human behavioral data to improve product plans and UX in a technology industry setting
  • Strong communication, storytelling and leadership skills
  • Proven expertise influencing business and product strategy, driving change across organizational boundaries
  • Deep expertise building trusted advisor relationships with senior business leaders.
Job Responsibility
Job Responsibility
  • Collaborate with designers, data scientists, product managers, and engineers to create innovative solutions underpinning the System of Work
  • Identify, define, prioritize, and deliver critical research needs
  • Deliver measurable impact to the business
  • Partner with cross-functional teams to define the research roadmap, execute strategy, and deliver insights
  • Lead and inspire a high-performing team of mixed method researchers
  • Influence product strategy and user experience design
  • Connect UX insights with established brand and market research insights
  • Provide thought leadership in UX and related research practices.
What we offer
What we offer
  • Health coverage
  • Paid volunteer days
  • Wellness resources
  • Other perks detailed at go.atlassian.com/perksandbenefits.
  • Fulltime
Read More
Arrow Right

Principal Lead UX Researcher

This role involves driving research for investments across Atlassian's broader S...
Location
Location
United States , Seattle
Salary
Salary:
169600.00 - 272500.00 USD / Year
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in research, including leading research strategy in complex and/or enterprise-level software environments
  • expertise in applying quantitative and qualitative research methods to business problems, impacting both product direction and detailed experience design
  • proficiency in hands-on research, with demonstrated skill in collecting and analyzing human behavioral data to improve product plans and UX in a technology industry setting
  • compelling storytelling skills with a range of strategies to drive engagement with and actionability of research-driven insights and analyses
  • proven expertise influencing business and product strategy, driving change across organizational boundaries
  • deep expertise building trusted advisor relationships with senior business leaders.
Job Responsibility
Job Responsibility
  • Collaborate with designers, data scientists, product managers, and engineers to create innovative solutions
  • identify, define, prioritize, and execute the critical research needs
  • deliver measurable impact to the business
  • partner with product managers, designers, data science, engineers, and other cross-functional teams to define the research roadmap, execute the strategy, and deliver critical insights
  • be product opinionated, leveraging deep user, market, and competitor understanding to influence product strategy and user experience design
  • connect UX insights with established brand and market research insights
  • provide thought leadership in UX and related research practices.
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • equity
  • bonuses
  • commissions
  • Fulltime
Read More
Arrow Right

Senior UX Design Strategist

As a Senior UX Designer/Strategist you’ll be contributing and holistically desig...
Location
Location
India , Pune
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of relevant UX design/UX Research experience
  • Extensive hands-on experience leading UX design and experience with qualitative and quantitative UX research in a product design environment across the Design Thinking stages
  • Experience leading and conducting generative and evaluative user research
  • Must be able to design and facilitate design workshops relating to UX Research, Product visioning (both in-person & remote)
  • Creative problem solver comfortable dealing with uncertainty
  • Self-starter with the ability to define goals and strategies
  • Able to combine strategic thinking with pragmatism without sacrificing quality
  • Proactive and positive attitude, with strong attention to detail & analytical skills
  • Outstanding written and oral communication skills
  • Significant experience working with senior stakeholders and engineers
Job Responsibility
Job Responsibility
  • Develop strategic, user-focused digital experiences for multiple key audiences
  • Identify and create user personas-based key in system users
  • Work with the Head of Design & UX and Product team to provide direction whenever UX related interaction is needed
  • Conduct A/B testing and drive efficiencies and change through metric driven findings
  • Produce UX roadmaps for a variety of B2B, B2C clients
  • Plan and implement data-driven strategies to help clients reach business goals through deliverables such as content strategy documents and website information architecture
  • Lead a variety quantitative and qualitative UX research including user interviews, co-creation, journey mapping, usability and concept tests and surveys, ensuring that actionable results are delivered and shared
  • Present and communicate research results and recommendations to stakeholder teams and the larger organization when needed
  • Define relevant metrics for benchmarking and measurement of journeys
  • Design and facilitate Design Thinking workshops that support product strategy / vision
  • Fulltime
Read More
Arrow Right

Ux Lead

Our client, a fast-growing agency based in London is looking for a strong UX Lea...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Extensive presentation experience
  • Experience working with senior stakeholders
  • Ability to manage client expectations
  • Experience overseeing a team of designers and consultants
  • Ability to drive UX strategy
  • Strong understanding of UX research
  • Experience with qualitative and quantitative data
  • Strong communication skills
  • Strong problem-solving skills
Job Responsibility
Job Responsibility
  • Lead on design and research
  • Project manage the delivery of key projects
What we offer
What we offer
  • bonus
  • Fulltime
Read More
Arrow Right

Senior Research Manager, Enterprise & Platform

We are looking for a Senior UX Research Manager to lead a team of mixed methods ...
Location
Location
United States , San Francisco;Austin;Mountain View;Seattle;Remote
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in Research, including leading research strategy in complex and/or enterprise-level software environments
  • 5+ years of experience managing research teams of 4 or more
  • expertise in applying quantitative and qualitative research methods to business problems, impacting both product direction and detailed experience design
  • proficient in hands-on research, with demonstrated skill in collecting and analyzing human behavioral data to improve product plans and UX in a technology industry setting
  • compelling storyteller with experience driving engagement with and actionability of research-driven insights and analyses
  • proven expertise influencing business strategy and driving change across organizational boundaries
  • experience building trusted advisor relationships with senior business leaders.
Job Responsibility
Job Responsibility
  • collaborate with designers, data scientists, product managers, and engineers to create innovative solutions for Atlassian, driving our Enterprise transformation
  • identify, define, prioritize and deliver on the critical research needs, delivering measurable impact to the business
  • partner with product managers, designers, data science, engineers and other cross functional teams to define the research roadmap, execute the strategy and deliver critical insights that move the business forward
  • lead and inspire a high-performing team of mixed method researchers
  • connect UX insights with our established brand and market research insights
  • provide thought leadership in UX and related research practices.
What we offer
What we offer
  • health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

UX Research Manager - Platform

We are looking for a UX Research Manager to lead a team of mixed methods researc...
Location
Location
Australia , Sydney
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in Research, including leading research strategy in complex or enterprise-level software environments
  • 2+ years of experience managing research teams of 4 or more
  • expertise in applying quantitative and qualitative research methods to business problems
  • proficient in hands-on research, with demonstrated skill in collecting and analyzing human behavioral data
  • compelling storyteller with experience driving engagement with research-driven insights
  • proven expertise influencing business strategy and driving change across organizational boundaries
  • experience building trusted advisor relationships with senior business leaders
Job Responsibility
Job Responsibility
  • Identify critical Platform research priorities
  • Partner with product managers, designers, data science, engineers and other cross functional teams to define the research roadmap
  • Lead and inspire a high-performing team of mixed method researchers
  • Connect UX insights with our established brand and market research insights
  • Provide thought leadership in UX and related research practices
What we offer
What we offer
  • Health coverage
  • paid volunteer days
  • wellness resources
  • Fulltime
Read More
Arrow Right

Senior UX Designer

This role has been designed as ‘Hybrid’ with an expectation that you will work o...
Location
Location
Canada , St. Laurent
Salary
Salary:
77200.00 - 143400.00 CAD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's or Master's degree in Business, Design, Human Factors Engineering, Social Sciences research, or equivalent
  • 5+ years experience
  • Experience with application of design theories, principles, and concepts to information technology and consumer product and service design
  • Strong analytical and problem solving skills
  • Strong understanding and experience in designing and implementing research and data collection plans for user experience testing and acceptance
  • Evaluating designs and making recommendations for improvements to designs and technology to improve product quality and overall user experience
  • Ability to effectively communicate user experience data, design proposals and product specifications and negotiate options at management levels
Job Responsibility
Job Responsibility
  • Research and designs user experience solutions for products and service lines based on established design principles and in accordance with design strategy, practices, and guidelines
  • Plans, validates, and implements research methods to test and gather user experience data
  • analyzes, evaluates, describes, and reports results and recommendations to design stakeholders
  • Develops and implements user experience design plans, changes, specifications, and reusable design elements for new and existing products
  • Collaborates with management, internal, and outsourced design and development partners to coordinate design activities, evaluate concepts and offerings, and recommend and implement changes to products or services to improve user experience
  • Leads a team of other designers and internal and outsourced design and development partners to develop holistic, high- quality user experience solutions for moderate to complex projects, products, and services
  • Represents the user experience design team for all phases of larger and more-complex development and design projects and programs
  • Provides guidance and mentoring to less- experienced staff members
What we offer
What we offer
  • A salary compétitif et des avantages sociaux importants
  • Environnement de travail diversifié et dynamique
  • Équilibre entre vie professionnelle et vie privée et accompagnement au développement de carrière
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Senior UX Product Designer

Our client, a leading UK retail business is currently looking to recruit a Senio...
Location
Location
United Kingdom , Manchester
Salary
Salary:
52000.00 GBP / Year
blu-digital.co.uk Logo
Blu Digital
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • familiarity with common design and prototyping tools (Figma, Adobe XD, Sketch/InVision & Axure etc)
  • experience of using visual design software (Adobe CC Suite)
  • ability to plan, conduct, execute and then analyse user testing either within the lab or via remote testing platforms (Usertesting, Userlytics etc)
Job Responsibility
Job Responsibility
  • leading User Experience and User Research with an obsession about customer journeys
  • work collaboratively to support the long-term digital vision
  • present work based on UX best practices and standards
  • create production assets and documentation for developer hand-off
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Poland Jobs Ireland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy