Senior UX Director Job at Microsoft Corporation (Redmond)

Senior Director, UX Design

The Senior Director, UX Design sets the UX Design direction and strategy across ...

Location

United States of America , Newton

Salary:

177000.00 - 199000.00 USD / Year

Bright Horizons

Expiration Date

Until further notice

Requirements

Bachelor's Degree - Required
10 years of UX experience, including enterprise website ownership or large-scale digital experience design
5 years of people leadership experience

Job Responsibility

Define and champion a clear UX vision and strategy that aligns with company goals and product roadmaps
Establish UX as a strategic partner across Product, Engineering, and the business
Influence executive decision‑making by connecting user insights to outcomes such as adoption, satisfaction, and business impact
Define information architecture, navigation, and interaction models that simplify complex offerings
Champion accessibility (WCAG 2.2) and inclusive design principles
Lead the development, governance, and evolution of comprehensive digital design guidelines
Establish a test-and-learn culture: lead A/B and multivariate testing programs to validate design hypotheses
Establish and manage a structured, compliant workflow that governs experience releases
Partner with Product and Marketing teams to optimize conversion funnels, engagement metrics, and personalization
Partner with Brand leadership and external agency partners

What we offer

Medical, dental, and vision insurance
Paid vacation, sick, holiday, and parental bonding leave
401(k) retirement plan
Long-term and short-term disability insurance
Life insurance
Money-saving discounts and financial planning tools
Tuition assistance and education coaching
Caregiving support and resources for the children and adults in your family
Bonus
RSUs

Fulltime

Senior Director of UX Design, Research & Content Strategy

We are seeking a Senior Director of UX Design, Research & Content Strategy to ow...

Location

United States , Boston

Salary:

244000.00 - 357000.00 USD / Year

SimpliSafe

Expiration Date

Until further notice

Requirements

15+ years in UX Design, UX Research, Content Strategy, or a combination
at least 6 years leading multi-disciplinary experience organizations (design + research + content), including org design, hiring, and operating model ownership
Demonstrated track record of UX and content strategy at the executive level in a consumer-facing DTC company, with measurable contribution to business outcomes (conversion, activation, retention, revenue)
Proven working depth across design, research, and content strategy disciplines
you must have sufficient depth to raise the quality bar, accelerate the team’s growth, and produce directly on the highest-stakes work
Demonstrated research discipline: experience building or running a research function where studies are scoped around open business questions. Able to say no to research that lacks decision context
C-suite-level influence through business fluency and clear thinking
Hands-on fluency with AI design and research tools: personal usage, a formed point of view on where they add value, and demonstrated experience driving team adoption

Job Responsibility

Own the multi-year UX vision across SimpliSafe's digital and physical products
define how design, research, and content strategy are structured, staffed, and measured as business outcomes (activation, retention, plan upgrade conversion), driving Customer Lifetime Value (CLV)
Establish a scalable design system and experience language across App (iOS/Android), web, and hardware interfaces
Own content strategy as a first-class discipline: ensure that the words, labels, flows, and in-product messaging across the SimpliSafe experience are purposeful and consistent
Set and enforce how UX integrates into the product development process from discovery through post-launch
ensure design and content intent survive the handoff to Engineering
Recruit, develop, and retain high-caliber designers, researchers, and content strategists
build managers who operate with autonomy, freeing you to lead at the organizational and strategic level. Continuously raise the bar: elevate the team’s output, hold individuals to business outcomes, and build a culture where good work is distinguished from great work
You will need to personally produce work on the highest-stakes problems where the team needs a standard set by example
Mature the research function from execution-focused to decision-driving: establish the standard that every study is scoped around an open business question, and build the team’s capability to hold that bar. Build a culture that treats research as a tool for answering open questions, not for validating assumptions or generating stakeholder comfort

What we offer

A mission- and values-driven culture and a safe, inclusive environment where you can build, grow and thrive
A comprehensive total rewards package that supports your wellness and provides security for SimpliSafers and their families
Free SimpliSafe system and professional monitoring for your home
Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits

Fulltime

New

Senior Director, Product Design

As Senior Director, Product Design for Bentley Open Applications, you will set t...

Location

Canada , Quebec

Salary:

Not provided

Bentley Systems

Expiration Date

Until further notice

Requirements

12+ years in product design and research, with 7+ years leading teams, including experience managing managers and scaling organizations through growth and change
Proven track record influencing at the C-suite and executive level and shaping product strategy as a peer to senior Product and Engineering leaders
Strategic systems thinker with experience setting multi-year design vision and translating it into measurable business and user outcomes
Experience leading design in AI-enabled or data-intensive products, with a point of view on how AI reshapes user experience and design practice
Strong commercial acumen, including budget ownership, workforce planning, and prioritization across competing demands
Exceptional communicator, facilitator, and storyteller, able to inspire teams and influence executives alike
Experience in complex enterprise, B2B, or technical software domains (infrastructure, engineering, or industrial software a plus)

Job Responsibility

Set the multi-year vision and strategy for product design across Bentley Open Applications, ensuring that design is a driver of business outcomes, product differentiation, and user value
Lead and scale a multi-layered organization of UX designers and researchers, including managers and senior individual contributors, across a distributed global environment
Operate as a peer to leaders in Product Management and Engineering, representing design in executive forums and shaping portfolio-level roadmap, investment, and prioritization decisions
Champion AI integration across BOA products, identifying opportunities to embed AI capabilities that boost user productivity and surface intelligent insights for infrastructure professionals
Drive adoption of AI-assisted design and research workflows to accelerate delivery without compromising craft
Establish design principles and patterns for AI-powered experiences, ensuring trust, transparency, and explainability across the portfolio
Define and evolve the design operating model, including design systems, research practices, experience strategy, and standards of craft across the portfolio
Advocate for responsible and ethical AI, embedding considerations around bias, user agency, and privacy into design decisions
Build and steward executive and cross-functional relationships, influencing senior leaders across product, engineering, marketing, and data to align user-centered priorities
Own department budget, headcount planning, and organizational design, making strategic investment decisions that balance growth, capability, and efficiency

What we offer

A collaborative work environment where ideas flourish, and teamwork propels us forward towards shared success
An attractive salary and benefits package
Bentley Impact Day: take a day off from work to volunteer with an organization of your choice
Celebrate milestone achievements and moments that matter through our colleague recognition award programs and our Bentley Achievers platform
A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups

Senior Director, Design - Model Experience

Microsoft Superintelligence team's mission is to empower every person and every ...

Location

United States , Redmond

Salary:

163000.00 - 296400.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Product Design, Human-Computer Interaction, Interaction Design, Communication Design, Linguistics, or related field AND 8+ years experience in product design, experience design, or a related creative discipline
OR Master's Degree in a related field AND 6+ years experience
OR equivalent experience (e.g., demonstrated track record of shipping design work that shaped product identity and user experience)
2+ years of experience managing or mentoring designers, with a strong preference for player-coach roles where you remained deeply hands-on
A portfolio that demonstrates exceptional craft in interaction design, visual design, or content/personality design — with evidence of personal IC contribution, not just direction-setting
Experience designing for AI, LLM, or conversational systems — or a demonstrated deep understanding of how language, tone, and personality affect user trust and experience
Comfort working across disciplines: you can review SFT data quality with a linguist in the morning and critique a Figma prototype in the afternoon
Track record of shipping products end-to-end in ambiguous, fast-moving environments where you owned both the vision and the details

Job Responsibility

Own the creative vision for model experience: Define and evolve how our AI models look, feel, speak, and interact across all surfaces — establishing a coherent design language that spans personality, tone, visual design, and interaction patterns
Do the work yourself: Personally produce high-quality IC output — whether that's crafting model personality specifications, designing interaction prototypes, defining prompt taxonomies, or building evaluation frameworks for response quality. You lead by example
Shape model personality and tone: Work directly with model researchers to define and refine the model's character, voice, and communication style. Translate abstract personality goals into concrete SFT data strategy, quality rubrics, and evaluation criteria
Drive UX for key product surfaces: Own the experience design for MM Labs, Playground, marketing pages, and model specification tools. Ensure every surface reflects world-class design craft and a deep understanding of how users interact with AI
Coach and grow a small team: Manage 4-5 direct reports across model design and UX design. Set direction, run rigorous critiques, unblock your team, and raise the quality bar — while keeping your own hands in the work
Bridge linguistics and design: Serve as the connective tissue between model behavior (how the model responds) and product experience (how users perceive and interact with those responses). Ensure linguistic quality and design craft reinforce each other
Partner across research and engineering: Collaborate closely with model researchers, product managers, and engineers to influence model training priorities, evaluation rubrics, and user-facing capabilities from the earliest stages of development
Build evaluation systems for design quality: Define what good looks like for model personality and UX. Build rubrics, run evaluations, and create feedback loops that connect user experience insights back to model training

Fulltime

Senior Director, Product Design, Small Business Bank

We’re currently seeking a design leader to head our Small Business Bank Design t...

Location

United States , McLean; New York

Salary:

269600.00 - 335700.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

At least 10 years of experience in leading product design teams and delivering products to market
At least 3 years managing managers

Job Responsibility

Lead a talented, cross-disciplinary team of design leaders and designers
Collaborate deeply with research teams and Product and Technology leadership
Identify and advocate for high-leverage opportunities with executive stakeholders
Lead high-impact, highly complex design projects that set the bar for and drive experience excellence and business outcomes
Envision, design, deliver and optimize experiences across channels (including web, mobile, sales and servicing) and emerging technologies to help small and medium sized business customers run their business with confidence
Help inform B2B experiences across Capital One
Activating insights, features and capabilities that can extend across different kinds of business customers and segments
Connecting features and capabilities for customers who have a consumer and small business relationship with Capital One

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
Health, financial and other benefits supporting your total well-being

Fulltime

UX Director

Our agency client is seeking a UX Director to support a high-impact engagement f...

Location

United States

Salary:

70.00 - 100.00 USD / Hour

Solomon Page

Expiration Date

Until further notice

Requirements

Director-level experience in UX, CX, service design, or product design
Proven track record shaping complex digital products, services, or platforms
Strong systems thinking with deep expertise in user journeys, workflows, and end-to-end experience design
Experience working within sprint-based product teams or agile environments
Strong experience leading research, interviews, and synthesis at a strategic level
Ability to connect user needs, business strategy, and technical feasibility
Comfortable working with senior cross-functional teams and operating with a high degree of autonomy
Strong client presence, with the ability to present to and influence senior stakeholders
Excellent communication, facilitation, and strategic thinking skills

Job Responsibility

Lead UX and CX strategy across complex product journeys, systems, and workflows
Define the future-state vision for a large-scale digital product over a multi-year horizon
Identify opportunities where emerging technologies (including AI) can enhance the user experience in meaningful, credible ways
Translate research, insights, and ambiguity into clear experience direction and strategic recommendations
Shape end-to-end journey logic, service flows, and system-level experience opportunities
Develop research approaches, including interview frameworks, testing plans, and UX hypotheses
Collaborate closely with senior cross-functional teams across strategy, design, and client leadership
Operate independently to bring structure, clarity, and momentum to complex problem spaces
Present strategic thinking and recommendations to senior client stakeholders, facilitating high-level discussions and decision-making
Support and co-facilitate client workshops in partnership with senior creative and strategy leadership

What we offer

Medical
Dental
401(k)
Direct deposit
Commuter benefits

Fulltime

Senior Director, Product – Revenue & Retention

We are seeking a SENIOR DIRECTOR OF PRODUCT TO LEAD REVENUE & RETENTION — the fu...

Location

United States , Boston

Salary:

241000.00 - 354000.00 USD / Year

SimpliSafe

Expiration Date

Until further notice

Requirements

Deep expertise in mobile product strategy, app-led growth, and mobile UX
Ability to extend strategy through cross-channel customer engagement
Leadership experience in product management and customer marketing
Experience in monetization, ARPU growth, and retention strategies
Experience in rigorous experimentation and iteration cycles
Experience in cross-functional partnership and team leadership
Customer Obsessed
Aim High
No Ego
One Team

Job Responsibility

Own the Revenue & Retention product roadmap across the current 12-month horizon — including prioritization, sequencing, and delivery
Take newly delivered capabilities from the Experience Strategy team and drive the product and marketing initiatives that maximize their retention and revenue impact
Leverage a deep understanding of mobile app ecosystems (iOS/Android) to ensure new capabilities translate into seamless, high-converting mobile experiences
Run a rigorous experimentation and iteration cycle within your zone to continuously improve performance against CLV targets
Increase Free-to-Paid conversion rates
Improve upgrade rates and optimize upgrade timing and value visibility
Drive hardware component attach and ARPU lift
Own subscriber retention across the lifecycle
Drive a holistic retention strategy that addresses key churn drivers
Ensure customers consistently understand and trust the protection they receive

What we offer

A mission- and values-driven culture and a safe, inclusive environment
A comprehensive total rewards package that supports your wellness and provides security
Free SimpliSafe system and professional monitoring for your home
Employee Resource Groups (ERGs)
Participation in our annual bonus program, equity, and other forms of compensation
A full range of medical, retirement, and lifestyle benefits

Fulltime

Senior Director of B2B eCommerce

The Senior Director of B2B eCommerce leads the strategic evolution of the ResMed...

Location

United States , San Diego

Salary:

232000.00 - 348000.00 USD / Year

ResMed

Expiration Date

Until further notice

Requirements

Deep experience (10+ years) leading B2B eCommerce or digital platform transformation, ideally within healthcare, medtech, or complex enterprise environments
Proven track record in developing and scaling enterprise-grade online stores or portals, with a focus on workflow automation and user experience
Strong understanding of digital architecture, commerce platforms (e.g., SAP Commerce Cloud, Salesforce B2B), and API-driven ecosystems
Skilled in leveraging data and analytics to optimize digital performance, conversion, and engagement
Experienced in leading large cross-functional teams across product, engineering, UX, and commercial functions
Strong business acumen with the ability to connect customer experience, digital design, and operational efficiency
Visionary and strategic — able to anticipate where digital commerce is heading
Empathetic and collaborative leader who builds trust across diverse teams and stakeholders
Adept at balancing innovation with disciplined execution
Passionate about enabling providers and partners to do their best work through simple, efficient digital solutions

Job Responsibility

Define the long-term vision and digital roadmap for ResMed’s B2B online store, aligning with global business and customer strategies
Lead modernization of the ROS platform to drive frictionless ordering, billing, and account management experiences
Champion innovation in digital commerce, introducing advanced capabilities such as predictive search, personalized dashboards, and automated workflow tools
Translate evolving customer expectations and digital trends into actionable platform enhancements
Own the end-to-end product experience for ROS, from discovery to delivery
Collaborate with regional and functional leaders to ensure the platform reflects diverse market requirements while maintaining a unified global experience
Utilize customer data and analytics to continuously improve usability, efficiency, and engagement
Advocate for the voice of the customer in every product decision
Partner closely with Technology, UX, Operations, and Commercial teams to deliver best-in-class platform features and integration with ResMed’s broader ecosystem
Align with Finance, Supply Chain, and Customer Service to digitize end-to-end processes such as billing, returns, RMAs, and warranty management

What we offer

comprehensive medical, vision, dental, and life, AD&D, short-term and long-term disability insurance, sleep care management, Health Savings Account (HSA), Flexible Spending Account (FSA), commuter benefits, 401(k), Employee Stock Purchase Plan (ESPP), Employee Assistance Program (EAP), tuition assistance, Flexible Time Off (FTO), 11 paid holidays plus 3 floating days, eligible for 14 weeks of primary caregiver or two weeks of secondary caregiver leave

Fulltime

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Senior UX Director

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