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We are looking for a Senior UX Designer to join our Design team at Tesco Bank, part of Barclays Bank UK Plc. In this role, you will lead end-to-end design across a key product domain, creating intuitive, accessible, and customer-centred experiences. Working closely with cross-functional teams in an Agile environment, you will turn user research into impactful design solutions, champion inclusive design, and use Figma to deliver high-quality outcomes. You will also collaborate with a talented team of UX and Service Designers, helping shape exceptional experiences for millions of customers while contributing to a culture of craft, collaboration, and innovation.
Job Responsibility
Conceptualisation, design and implementation of user-centric digital banking products and experiences, ensuring alignment with customer needs, industry best practices and business objectives
Collaboration with cross-functional teams including product managers, developers, business analysts to translate business requirements into compelling user experiences
Development of interactive prototypes and wireframes to visualise design concepts and validate solutions
Evaluation of the technical feasibility, legal compliance, and potential risks associated with the development and launch of new products
User research, usability testing and data analysis to gather insights in user behaviour, preferences and pain points
Stay abreast of emerging trends, technologies and design tools within the fintech and banking industry
Requirements
Solid UX (User Experience) and customer research experience, demonstrating a proven ability to uncover deep insights and translate them into impactful design solutions, with a passion for your craft
Demonstrable experience delivering accessible, inclusive design that drives measurable customer and business impact, ensuring compliance with accessibility standards and best practices
Extensive experience collaborating in cross-functional teams, influencing and aligning stakeholders across design, engineering, and product to deliver high-quality experiences
Comprehensive experience working with end-to-end customer journeys, connecting interactions across channels and services to deliver a cohesive experience
Depth of experience testing and iterating at pace with real customers, creating measurable experiments, and champion evidence based decisions
Nice to have
Deep understanding of customer research methods
Familiarity with analytics, defining success metrics, and measuring impact of design change
Ability to champion design in an AGILE environment