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The UX Designer II is responsible for owning and evolving the end‑to‑end user journey across products, features, and touchpoints. This role defines how users experience our solutions from discovery to adoption, ensuring consistency, usability, and business impact. Works closely with Product, Technology, Research, and Business stakeholders to translate user needs and business goals into scalable, data‑driven experience solutions. This role has clear ownership over user experience outcomes, not just individual screens or features. Operates with a high degree of autonomy, while maintaining strong alignment with cross‑functional partners.
Job Responsibility:
End‑to‑End User Journey Ownership
Customer & User Focus
Experience Strategy & Creative Problem Solving
Product & Interaction Design
Data‑Driven Analysis & Testing
Collaboration, Influence & Governance
Technical & Design Skills
Requirements:
Fluent English is required
Minimum Experience: 4–6 years in UX Design, Product Design, or related roles
Proven experience working across multiple phases of the product lifecycle
Demonstrated ability to influence experience decisions beyond individual features
A portfolio demonstrating end‑to‑end user journey thinking is required
Proven experience owning or co‑owning end‑to‑end user journeys, from problem discovery through solution validation and iteration
Experience working across multiple products, platforms, or channels, ensuring consistency in user experience
Demonstrated ability to influence product or experience decisions through insights, data, and design rationale
Hands‑on experience collaborating with Product, Engineering, Research, and Business stakeholders in agile or hybrid environments
Experience facilitating or contributing to journey‑level activities such as journey mapping, service blueprinting, or cross‑team alignment workshops
Track record of iterating solutions based on user research, usability testing, and quantitative data
Bachelor’s degree in Design, Marketing, or related field