Senior UX Designer, Citi

Citi

Location:
United Kingdom, London

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

As a Senior UX Designer, you will contribute to the design of Citi’s AML and Sanctions Screening investigation platforms, shaping the experience of highly complex, enterprise-wide tools used by financial crimes investigators and analysts globally. The role focuses on simplifying complexity into impactful design solutions and involves collaboration across multiple teams including Research, Product, Engineering, and Compliance.

Job Responsibility:

Drive the design of large-scale, mission-critical AML and Sanctions Screening platforms, translating strategic business and regulatory needs into clear, human-centered solutions
partner with researchers, product managers, engineers, and compliance leaders to define and align on product vision, priorities, and design principles
use advanced interaction design and systems thinking to simplify complex investigative workflows across data-dense UIs
create wireframes, user flows, journey maps, high-fidelity prototypes, and final designs in Figma, working confidently within and beyond the existing Design System
guide end-to-end design processes - from initial framing and exploration through delivery and refinement - ensuring work is insight-led, accessible, and outcome-driven
facilitate design critiques, co-creation workshops, and presentations to communicate design strategy and rationale to technology partners and compliance stakeholders
collaborate with engineering during implementation, ensuring high design fidelity and addressing gaps via regular reviews and feedback loops
partner with UX Researchers to champion the needs of AML investigators and sanctions screening analysts through usability testing, iterative design, and data-informed improvements
help elevate Citi’s design culture by mentoring junior designers, contributing to design operations, and shaping best practices within the global UX community
contribute to the growth of Citi’s internal Design System and help define standards for enterprise-scale applications.

Requirements:

Proven experience designing enterprise-scale or highly regulated digital products, ideally in financial services, compliance, or data-driven domains
exceptional systems thinking and interaction design skills
ability to create modular, scalable UX patterns
track record of delivering impactful designs that improve both business outcomes and user experience
confident working on ambiguous, cross-team initiatives with multiple stakeholders and evolving requirements
skilled in Figma and comfortable working with design components and preparing design documentation
strong communicator - able to synthesize insights, influence decisions, and drive alignment across product and engineering
passionate about inclusive, accessible design and thoughtful about edge cases and systemic risk
bachelor’s degree in Design, HCI, or a related field (or equivalent experience).

Nice to have:

Experience with agile, iterative product development in enterprise or regulated environments
exposure to Financial Crime, Compliance, Anti-Money Laundering (AML), or Sanctions Screening technologies
experience improving internal tooling, workflow automation, or case management platforms
master’s degree or continued education in UX, design leadership, or systems thinking.

What we offer:

Equal opportunity employer
potential for mentorship programs
opportunities to contribute to design operations
global workforce benefits designed to support your well-being, growth, and work-life balance.

Additional Information:

Job Posted:
August 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior UX Designer